Social listening – having your finger at the pulse of the customer

by David Appel on 08/02/2017

Old hat – new interpretation: 360° view of the customer with social listening.

Categories:
Industry 4.0 & IoT,
CRM

Is Digitisation Really a Technical Discipline?

by Dietmar Winterleitner on 05/22/2017

Until a few years ago, I as the trainer of my fistball team printed the players’ licences and gave them to the referee to verify my players. Today, this is all done online. No licences can be forgotten and hence also no disciplinary panel results for that reason

Categories:
Industry 4.0 & IoT,
Digitization