Today, the service sector is both the largest and the fastest-growing economic sector worldwide. Innovative and high quality services help customers from all sectors to be inventive and successful. Business services in particular are now so closely interlinked with industrial value chains that they have become a decisive factor in production and exchange of goods. Like their customers, service providers have also had their business practices profoundly changed, spurred on by the digitalisation of the economy and society. Products, physical services and digital services are no longer separate entities. Rather, they complement each other and provide completely new possibilities when combined to form "smart" services. Innovative business models, online services, new methods of information acquisition and processing, new service concepts – the potential is enormous.
The decisive factor is that we are supported by modern, intelligent information technologies that make it possible to take full advantage of this potential. COSMO CONSULT offers integrated business management solutions that keep your service company fit for the digital age and help you to provide your customers with modern, efficient services perfectly tailored to their requirements.
COSMO CONSULT bases its ERP and CRM solutions for service providers on the latest technologies from Microsoft Dynamics. This enables you to benefit from the following advantages:
Digital tools are already a part of everyday life, not only in the private sphere, but also in the business world: From telecommunications, daily Office processes, financial management, customer relations, project planning and implementation up to strategic business decisions, there is no area left that does not benefit from highly specialised software solutions. It is important for the different systems to work together perfectly to allow intelligent and context-sensitive access to all relevant information. COSMO CONSULT provides intelligent software solutions to digitally support all areas of your business. Our solutions are based on the latest Microsoft Dynamics ERP technologies. They provide comprehensive industry-specific functionalities for your professional project management, CRM, seamless Office integration and knowledge and document management using Microsoft SharePoint and powerful business intelligence tools. COSMO CONSULT solutions give you an integrated, comprehensive and future-proof digital ecosystem for all aspects of your service business.
For service staff, mobility is part of their working day. But the business environment is changing and mobile workplaces are becoming more important even than on-site contact with customers and business partners. COSMO CONSULT ERP solutions have the latest mobile technologies integrated as standard for use in a wide variety of mobile application scenarios. Whether using a laptop, tablet or smartphone – you can access all your business data whilst on the move just as you would on the stationary PC in your office.
Business digitalisation is on the rise. However, the casual acceptance of the use of modern business solutions today is often still contradicted by the effort required to provide them. The cloud is an existing, simple, reliable and secure concept that enables companies to advance their digitalisation without having to think about infrastructure, hardware, servers and database systems. Depending on requirements, COSMO CONSULT's digital solution portfolio can be outsourced partially or entirely using Microsoft Cloud technologies. This frees up valuable business resources, saves the cost of implementation, servicing, maintenance and operation of your company IT, and lets you focus on the development of your service business.
As an IT service provider, we know that services are not only a question of providing the best service products, but also of ensuring that the customer gets the best possible use out of them. Services are always to do with people, regardless of all the technology and advances in digitalisation. Therefore, it is important that modern software tools are not provided as an end in themselves, but to facilitate and improve day-to-day work. Therefore, "Business software for people" is both our motto and the core of the COSMO CONSULT company philosophy. We are not only interested in software – we are concerned with establishing eye-level partnerships with our customers based on long-term, close and trusting cooperation.
COSMO CONSULT has many years of experience with ERP solutions for service providers. Our products are based on clear procedures, detailed knowledge of the business processes in many industries and on excellent product expertise. Our experts will be happy to advise you about the exceptional possibilities that will result from the use of modern software technologies. Get in touch with us to discuss your requirements. We look forward to discussing how your company too can benefit from our integrated ERP solutions.