As an intermediary between manufacturers and business customers, wholesale makes up the backbone of the economy. With a broad selection of different products the major part of all trade is generated in wholesale.
Companies in the wholesale and retail sectors have never faced such a diverse range of challenges as they do today. From discount stores to upscale specialist retailers, and from lifestyle shopping centres to convenience store chains and e-commerce websites, every business is now serving consumers who are better informed, less loyal and highly price-conscious. That means companies need to reconcile a number of objectives that would seem to be contradictory: pursuing a balanced product, price and service strategy while effectively protecting margins, delivering a high level of product availability while keeping inventory costs low, and implementing an appealing multichannel marketing strategy while rationalising operating processes at all levels of the company. What's more, they need to take account of their global supply chains and distribution networks, all of which are becoming increasingly complex. Progressive digitalisation in all areas of life both drives these challenges and is the key to your solution: It accelerates business processes, revolutionises market activities and unleashes an as yet unimaginable number of creative possibilities.
For quite some time, modern business processes have been supported by an abundance of digital tools: From telecommunications, daily office processes, financial management, customer relations, warehouse management and logistics up to strategic business decisions, there is no area left that does not benefit from highly specialised software solutions. It is essential that all these solutions are coordinated to work together optimally and create added value through the intelligent provision and processing of information. COSMO CONSULT provides intelligent software solutions to digitally support all aspects of your business. Our complete solutions are based on state-of-the-art technology from Microsoft. This enables you to benefit from the following advantages:
The basis of our solutions for the wholesale and retail industry are the proven business solutions Microsoft Dynamics NAV (formerly Microsoft Navision) and Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX and Microsoft Axapta) in combination with the professional Microsoft Dynamics 365 customer relationship management (formerly Microsoft Dynamics CRM). In some cases, the collaboration and document management system Microsoft SharePoint is also included. Together, the individual systems form a fully integrated, comprehensive and sustainable digital ecosystem for your trading business. With modern Business Intelligence systems by Microsoft Power BI or QlikView, you can stay on top of things even in the age of big data.
Companies are as diverse as their business models — and that is particularly the case in the commercial sector, where wholesalers, retailers, start-ups and international corporations each vie to win over consumers. COSMO CONSULT offers an extensive portfolio of fully integrated industry-specific and add-on solutions that support all aspects of your specialised commercial model, from sales and warehouse management to pricing and contract management, right through to after-sales and service. Our special solution for e-commerce is a powerful and flexible interface framework that allows you to integrate your shop system seamlessly into the ERP back-end. Mobile warehouse management helps you to network your mobile logistics processes directly with the business logic of your corporate solution. Our intercompany solution makes it easier for you to share order information, goods issues, invoices and credit notes automatically across departments and businesses. And our professional supplier evaluation (vendor rating) helps you to measure and optimise your supplier relationships on the basis of objective facts.
With the increasing digitalisation of our everyday life and everyday business, the important thing is not just to participate in this digitalisation, but above all, to help shape it. This ongoing transformation is changing and expanding our view of companies as a whole — companies that are facing a digital future. For COSMO CONSULT, the digital enterprise is no longer only a vision. We already provide networked solutions for all areas of your business, including the infrastructure for innovative concepts based on the Internet of Things (IoT). These will give you a real-time view of your supply chains, goods in stock and batches. They offer digital support for the entire value creation process, from goods receipt to goods issue and services.
Today, companies usually have a wide range of information systems, but often lack integrated information management. A key problem is the isolation: The various systems operate separately and without direct reference to the work context in which they are used. However, to keep up with advances in digital transformation, a modern working environment must not only provide the relevant information for important decisions, but also actively and directly support tasks and workflows — whether in the office or on the move. COSMO CONSULT provides solutions for the digital workplace that support teamwork at your company and provide personal productivity tools that simplify process automation and promote collective knowledge on an organisation-wide basis. This turns the workplace into the hub of your digital enterprise that provides optimum support for each individual member of staff with regard to their respective tasks.
The digitisation is already in full swing in many companies. However, the matter-of-factness with which modern business solutions are used is sometimes in contrast with the considerable time and effort involved for provision. With the cloud, there has long been a simple, reliable, and secure concept with which companies promote digitisation – without thinking of infrastructure, hardware, servers or database systems. The digital solution portfolio of COSMO CONSULT can be partially or completely transferred via Microsoft cloud technologies depending on the requirements. This means that you release valuable business resources and save the effort required for implementation, maintenance, servicing and operation of your company's IT – focus on your core business and leave the rest to us.
COSMO CONSULT has many years of experience with digital solutions for wholesale and retail. Our products are based on clear procedures, detailed knowledge of the business processes in many industries and on excellent product expertise. Our experts will be happy to advise you about the exceptional possibilities that will result from the use of modern software technologies. Get in touch with us to discuss your requirements. We look forward to discussing how your company can join the digital era.