Support — quick, simple and competent
Even after the successful implementation of a Microsoft Dynamics project we are there to support our customers with our expertise and experience. Providing comprehensive service and support is a matter of course for us. We offer appropriate support services for all our solutions. We are also happy to advise you on the various options within our range of services.
You can contact our Support Team
Monday to Friday 8.30 am - 5 pm, response time within 1-2 business days
Berlin
support.berlin@cosmoconsult.com
Tel.: +49 (0)30 343815 222
Dresden
support.dresden@cosmoconsult.com
Tel.: +49 (0)351 811307 77Support graphic
Hamburg
Hamburg.Support@cosmoconsult.com
Tel.: +49 (0)40 7344205 400
Munster
Muenster.Support@cosmoconsult.com
Tel.: +49 (0)251 20839 511
Nuremberg NAV
support.nuernberg@cosmoconsult.com
Tel.: +49 (0)911 430739 555
Nuremberg AX
AXSupport@cosmoconsult.com
Tel.: +49 (0)911 430739 500
We provide additional information, documentation and programs exclusively for our customers via a protected Internet portal. In order to use the portal you need your personal access data, which will have been sent to you by Support. To access the portal click on the Customer login button (or at the top right).
For support via remote maintenance, we use TeamViewer. TeamViewer combines spontaneous support, remote maintenance, presentation, teamwork and much more in a single application. More information and a link for downloading the software can be found here.
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