These days, customers are more demanding than ever. When they purchase a product, not only do they want to be able to choose from different variants, they also want to be able to have these product variants customized to suit their individual needs. Ideally, they want all that at the price of mass-produced goods. Is there a way to produce such a product cost-effectively? And what does it look like in practice? We set out to answer these and other questions using the variant configurator.
When it comes to strengthening customer ties and standing out from the competition, one of the most important tools is efficient customer service. However, once a company reaches a certain size, it’s easy to get lost in all the service appointments, and resource planning becomes a gargantuan task. That’s where Microsoft Dynamics 365 for Customer Service and Microsoft Dynamics 365 for Field Service come in. Let’s take a look at how these products can help.
How much should you produce of a particular product in one batch? How high can the stock level be? Does it make sense to increase the machinery capacity? Challenging questions like these can only be answered reliably with intelligent data utilization. Traditional models for batch size optimization (such as the formulas developed by Harris and Andler) produce initial indications, but they cannot provide comprehensive optimization taking into account all relevant articles, costs, and restrictions. The processes are simply too complex.
Cost transparency is the biggest factor in simultaneous costing. If you ask business owners in the machinery and plant construction industry, they’ll tell you that a lack of transparency is often the reason why no definitive information is available on profit margins. Without cost transparency, deviations go unnoticed until it’s too late to react.