Due to industry-specific regulations, legal requirements and special customer requirements, in many sectors, having a professional quality management system (QMS) is absolutely essential. When companies introduce such a QMS, they often do so for strategic reasons. It might be, for instance, in order to get the right activities started on the right tracks. It might also be in order to accommodate new products or new requirements. But another reason why such a system might be required is in order to deal with excessive bureaucracy – too many forms or overcomplicated business processes. This is where an efficiently implemented quality management software can be an excellent solution. It allows a company to significantly reduce consequential costs. At the same time, the quality of their own products, processes and services are consistently kept at a high level. This helps improve customer satisfaction.
A good QMS is dynamic and learns from the experience of the users. So it makes sense to continuously optimize individual modules. In this context, procedural issues are especially important – e.g. how to deal with non-conformities and complaints. There are also systemic issues – how to manage required guideline documents.
Our efficiency and pragmatism are founded on a thorough understanding of the processes involved and years of industry experience. Our consultants are passionate about helping you establish or improve your quality management system:
COSMO CONSULT LS GmbH operates a proprietary quality management system certified in accordance with ISO 9001:2015. This system was developed and implemented soon after the company was founded. It has been continuously monitored and tested ever since.
As service providers, we are committed to maintaining high standards of quality. These principles go into everything we do, and that's why our customers know they can always rely on us.
In addition to our consulting concept, we also offer our own products to help establish and further develop your QMS.
The key components of our QMS are administered using our scalable system solution – the Quality Management Pack or QMP. The QMP comes with numerous digitalization and integration options. It ensures that all the necessary steps run smoothly and are fully transparent.