IT Services & Support

If you use Microsoft business solutions and want to be sure that everything runs smoothly - then here's a good tip: use the power of an international service and support team that takes care of your IT and is always on hand with help and advice.

Your support partner for the digital future

Imagine having IT that just runs. No downtime, no critical failures, no performance issues, no bugs.
Everyone is able to perform their jobs at peak levels. Sounds too good to be true? With COSMO CONSULT IT Service & Support this vision becomes reality: everything runs smoothly. And if acute problems should occur, they will be solved quickly and efficiently. Or you can go all out and rely on comprehensive managed IT services that monitor your ongoing operations, identify potential bottlenecks in advance and help you to develop further. Whatever you choose, strong support frees you to focus on what matters most: your core business.

Flexible service plans: there's no such thing as a bad fit

Getting started in your new service world is very simple: choose the package that suits you best. And if your business faces new challenges later on, switching is no big deal.

DIGITAL

With the proven break-fix support, you lay the foundation for a stable business without any nasty surprises.

BASIC

Basic support is the solid foundation of your business - including optimum availability and short response times.

PREMIUM

If you only want the best, you've come to the right place: first-class service and support plus special benefits such as your personal service manager.

INDIVIDUAL

Do you prefer to put together your own packages? No problem: simply put together your own service plan that precisely matches your business requirements.

More than just the IT fire department

Benefit from an end-to-end approach that not only ensures a stable and high-performance system environment, but also helps you meet your daily challenges and make your processes more efficient. No matter where you are in your digital transformation journey: You deserve to leverage the latest technologies and market trends for your business.

Taking down downtime

An unplanned system outage can cause immense damage, impacting your customers, suppliers and subcontractors. When orders do not come in or go out, not only does your revenue suffer, but so does the confidence of your business partners. The best thing you can do is rely on top specialists to monitor your applications and identify and resolve problems early.

Your core business is priority number 1

Focus on running your business. Your support team is dedicated to taking care of your systems. Work with business solutions that are stable, always up-to-date, and ready for the future. Managed IT services help you focus on your core strengths without worrying about technology.

Would you like a little more?

Whether you have questions about year-end financial statements, want to implement a new production machine, or want to optimize your warehouse processes, you can tap into the power of industry experts who can help you not only with technical issues, but also with business questions and the evolution of your business processes.

No cookie-cutter solutions

Do you have special requirements that go beyond the scope of what is covered in the standard version? Just let us know what customizations you would like to make. Or, if you want to know when a customization makes sense and what alternatives are available, we can provide you with tailored advice.

Any questions?

Take a look at the COSMO CONSULT service and support offer. Here you will find details of all offers and an overview of the SLA packages.