Retail and e-commerce software built for connected growth
Modern industry software and strategic consulting for retail, wholesale, and e-commerce.
Your success formula for retail & e-commerce digitization
Today’s customers expect more than a product. They expect a seamless experience. When processes do not work together, they notice immediately. The journey slows down, breaks, or feels inconsistent. That is where we come in. With our industry solution, you modernize retail operations and create smooth, connected, end-to-end experiences.
With COSMO CONSULT, you benefit from end-to-end solutions that seamlessly connect ERP, CRM, e-commerce, PIM, analytics, and AI. The result is consistent omnichannel processes without data silos, enabling higher efficiency and a noticeably better service experience.
Your trading platform for today and tomorrow
COSMO CONSULT also offers its own portfolio of specialized extensions and enhances the platform with powerful partner solutions such as Shopify, Sana Commerce, and LS Retail. You get a fully integrated end-to-end experience that gives you maximum flexibility and protects your investments long term.
Our solutions address the key challenges in retail, from strict compliance requirements and growing margin pressure to complex IT landscapes and rising customer expectations.
With automated workflows, scalable cloud platforms, and proven best-practice templates, you take your processes to a new level of efficiency. You gain full visibility, respond faster to change, and strengthen your competitive position with reliable data and clear decisions.
Plenty of challenges. Here is how we solve them.
Our retail expertise in numbers
25+
years of experience in retail digitization
1000+
successful projects in retail and e-commerce across the DACH region
≤ 30%
faster order processing through end-to-end integration
How we support retail & e-commerce across the value chain
Assortment planning & procurement
Supplier integration & compliance
Automated procurement
AI & automation, efficiency reimagined
While others are still analyzing numbers, your system has already forecast demand, adjusted prices, and triggered replenishment. What used to take days now happens in seconds.
AI and automation are driving modern retail processes. With Microsoft Dynamics 365 and COSMO CONSULT, you benefit from forecasting, dynamic pricing, and personalized offers. Chatbots and assistants support your teams and help create faster, error-free workflows.
AI-powered decisions & automated workflows
Integrating AI into your commerce platform enables reliable forecasts, better inventory levels, and higher conversion. Automated workflows reduce manual effort and give your employees more room to focus. That is how you improve efficiency, scale with confidence, and stay ready for what comes next.
Compliance & regulatory requirements, confidence for your business
E-invoicing & archiving
An audit is coming up. The documents are complete, every transaction is traceable, and every piece of information is archived in an audit-proof way. No searching. No uncertainty. Just full control. That is what modern compliance feels like. E-invoicing, archiving, and GDPR-compliant data processing help you pass audits and reduce risk. With COSMO CONSULT and Microsoft Dynamics 365, you stay on the safe side.
LkSG/CSRD reporting
Sustainability and supply chain regulations are becoming increasingly important. Our solutions provide ESG reporting structures and data models for LkSG/CSRD. That helps you meet regulatory requirements and build trust with customers and partners.
Omnichannel & connected retail, delight your customers
Real-time inventory & click and collect
A customer discovers a product online, checks real-time availability at her local store, and picks it up two hours later, where she also receives in-person advice. For the customer, it feels seamless. For you, it is a perfectly orchestrated process.
Omnichannel processes connect physical stores, online shops, and marketplaces. Real-time inventory and click and collect give customers maximum flexibility. With Microsoft Dynamics 365 and COSMO CONSULT, you create connected customer experiences across channels and turn shopping into a modern, engaging experience.
POS/webshop integration
The integration of POS and webshop enables centralized customer management and cross-channel services. You can deliver personalized offers and shorter delivery times, increasing conversion and strengthening customer loyalty.
PIM & product data: The foundation for omnichannel and AI
Centralized product data & consistent channels
With centralized product data management, you make sure every channel, from webshops and marketplaces to POS, uses consistent and up-to-date information. Industry standards such as BMEcat and ETIM make structured data exchange easier.
Personalization & efficient asset management
AI-powered data processes enable personalized offers for your customers. An integrated digital asset management system centralizes images, videos, and documents, helping you move faster and improve commerce results.
Built on trust: retail companies that rely on us
Current awards
6x Microsoft Solutions Partner
Awarded Microsoft's highest seal of quality in all categories.
Microsoft Dynamics Inner Circle
Among the top 1% of partners worldwide every year since 2014.
Top employer
Among the top 0.4% of all employers in Germany.
Current memberships
EHI Retail Institute
Research and expertise network for retail and E-commerce.
GS1 Solution Partner
Network for international standards in retail and e-commerce.
Handelsverband Association de Commerce Swiss
Advocacy group for the online and mail-order retail sector in Switzerland.
ECC
A community for e-commerce research, trends, and networking in the retail industry.
Frequently asked questions
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