COSMA: The AI Platform That Connects Your Systems

COSMA integrates ERP, CRM, and Microsoft 365, provides intelligent agents, and makes corporate knowledge productively accessible via chat.

An AI platform for your entire company: agents, system integration, and knowledge—all in a single chat interface

Employees search for information, switch between applications, and ask colleagues for knowledge that has long since been documented somewhere. As a result, they often spend more time searching than on the actual work.

COSMA connects your existing systems and makes employees more productive in their day-to-day work. The platform accesses ERP, CRM, SharePoint, wikis, and other data sources. This way employees receive well-informed answers via chat from all relevant systems without having to switch between applications.

Through the Agent Marketplace, you can create and share specialized AI assistants for sales, IT support, compliance, or onboarding. The Microsoft 365 integration enables access to Teams chats, Outlook emails, calendars, and SharePoint files directly within the chat.

If an answer is missing, your subject matter experts are automatically brought in. Their expertise continuously expands the knowledge base. COSMA does not store any data externally and ensures full transparency.

Here's How COSMA Solves Your Challenges

Challenge
Solution
Challenge
Information is scattered across ERP, CRM, and file systems
Solution
COSMA connects ERP, CRM, SharePoint, wikis, and DMS via MCP (Model Context Protocol) servers. Everything stays in one place; answers come instantly via chat.
Challenge
Employees have to navigate too many systems
Solution
Microsoft 365 integration: Teams chats, emails, calendars, and files are accessible directly in COSMA. There’s no need to switch between applications.
Challenge
Routine questions keep experts from doing important work
Solution
Specialized AI assistants automatically answer routine questions. Skills tailor the AI’s expertise to the specific question.
Challenge
Too many recurring IT tickets and follow-up questions
Solution
Employees receive verified answers directly in the chat. This self-service approach significantly reduces the number of tickets and follow-up inquiries.
Challenge
Knowledge is lost when staff changes
Solution
Q&A mechanism: Expert knowledge is digitized, versioned, and remains accessible to everyone via the Agent Marketplace.

Features - What's Under the Hood

1.

MCP Integration (Model Context Protocol)

Connect ERP, CRM, and other systems using the open MCP standard. COSMA accesses Dynamics 365 Business Central, Dynamics 365-based CRM, and other data sources directly. Setup takes just a few minutes.

2.

Agents and Agent Marketplace

Create specialized AI assistants without any programming knowledge. Three configuration tabs (General, Configuration, Sharing) allow you to set custom instructions, select models, and generate shareable URLs. Agents can be shared and managed organization-wide via the Marketplace.

3.

Agent Skills

Skills define the role and expertise of AI. Depending on the question, COSMA automatically loads the appropriate skill and provides structured, subject-specific answers.

4.

Microsoft 365 Integration

With this integration, you can handle your tasks directly in COSMA Chat: You can browse Teams chats and send messages, search for and reply to emails, create calendar appointments, and search for and download SharePoint files.

5.

Multi-LLM Chat with Governance

Use multiple AI models—such as Claude, ChatGPT, and Gemini—simultaneously. The applications are secure and can be managed according to your governance policies. All models are hosted in the EU. You don’t have to worry about compliance risks. Multi-LLM Chat with Governance

6.

Native Data Integration

Integrate SharePoint, wikis, DMS, ERP, and file uploads directly. Your data remains secure within the company. There is no need for external storage.

7.

Q&A Mechanism with Expert Routing

COSMA automatically forwards open questions to the relevant experts. Responses are saved, versioned, and will be made available directly in the future.

8.

Transparency and Validation

Each answer includes sources, deep links, the date it was last updated, and the experts responsible. Regular reviews ensure that the information remains up-to-date and of high quality.

9.

Speech-to-Text and Text-to-Speech

You can dictate messages using voice input and have COSMA read the responses aloud. This feature is available in multiple languages. Speech-to-text and text-to-speech

Curious? There are even more insights waiting for you here: DOWNLOAD THE FACTSHEET

Take a look—here's how the system works in practice

Enlarge Image
Screenshot of the COSMA user interface showing the menu for creating AI agents.
Create custom AI assistants and connect them to data directly in the chat using no-code.

Create custom AI assistants and connect them to data directly in the chat using no-code.

COSMA enables communication between your systems

Data here, files there, and information somewhere in between? When systems don't work together, every search takes time. COSMA connects your existing system landscape and makes information centrally accessible.

 

Via MCP servers or APIs, COSMA directly links Microsoft Dynamics 365 Business Central, Dynamics 365-based CRM, SharePoint, Azure DevOps, and other systems with one another. Employees access all features via a browser using single sign-on.

 

The Microsoft 365 integration brings Teams, Outlook, Calendar, and SharePoint files directly into the COSMA chat. You can reply to emails, create appointments, or find files using voice commands or text messages. This creates a seamless data flow, eliminates the need for duplicate data entry, and gives you a overview of your information.

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Our AI platform really shines in these industries

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Your Partner for Implementing COSMA

The decision to implement an AI platform is made quickly. What really matters is that it's actually used in day-to-day operations. This is exactly where experience and a clear roadmap come into play. With COSMO CONSULT, you're partnering with a company that provides personalized, practical support—from analysis and implementation to training and support.

Our experts analyze your processes, set up MCP connections to your existing systems, and configure agents for your most important use cases. After go-live, we support you with training, support, and ongoing development. This ensures that your team truly maximizes the potential of COSMA in their day-to-day work.

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3,700 hours

Annual time savings for 250 users

185.000 €

Annual savings on personnel costs

One minute

until the standard questions are answered

Recent Awards

6x Microsoft Solutions Partner
Awarded Microsoft’s highest quality seal in all categories.

6x Microsoft Solutions Partner

Awarded Microsoft’s highest quality seal in all categories.

Ranked among the top 1% of Microsoft partners worldwide every year since 2014.

Microsoft Dynamics Inner Circle

Ranked among the top 1% of Microsoft partners worldwide every year since 2014.

Among the top 0.4% of all employers in Germany.

Top-Arbeitgeber

Among the top 0.4% of all employers in Germany.

Leading data and analytics partner: 11× Leader, multiple #1 rankings, and a 100% recommendation rate.

BARC-Studie 2026

Leading data and analytics partner: 11× Leader, multiple #1 rankings, and a 100% recommendation rate.

Frequently Asked Questions

Your COSMA Expert

Maik Donner is your COSMA contact at COSMO CONSULT. As Industry Manager for AI, he will guide you from the initial analysis through to a successful implementation. Take advantage of his expertise in Microsoft 365 and digital processes.

Feel free to contact him. 

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COSMA: The AI Platform for Your Business