
Digital transformation in local transport: time for new solutions
Local public transport is under enormous pressure, whether we're talking about municipal transport operations, regional transport companies, or railroad services. Networks and public transport authorities must also take on new tasks and reorganize their structures. Local transport systems as a whole must become more efficient, better connected, and more forward-looking.
But there are many obstacles to achieving this. IT environments often consist of structures that have grown over time, with isolated special solutions and separate data silos. Going digital becomes a mammoth task - and projects stall before they can have an effect.

The premier Microsoft partner for public transportation
In this situation, you need a partner who understands both the industry and the technology. COSMO CONSULT relies on Microsoft standards that integrate seamlessly, can be managed centrally and feel immediately familiar.
Our solutions interlock like finely tuned gears and form a reliable, integrated system. The Microsoft Azure Cloud ensures data protection and compliance, while modern AI puts your processes in the fast lane.
Deeply rooted in the transportation industry, we not only have Microsoft know-how, but also many years of industry expertise. For a local transport system that stays on track — and ahead of the curve.

From island solutions to an end-to-end platform
We don't think of digital transformation in terms of isolated solutions, but in terms of company-wide data streams. COSMO CONSULT builds end-to-end platforms that ensure that all departments work together rather than side by side.
Over 80 transport companies have already set out on this journey - with us at their side. With proven tools such as CRM, ERP, and the Power Platform, we replace outdated proprietary special solutions and systematically reduce system fragmentation. We translate best practices from other industries precisely for local transport - so that your digital transformation runs according to schedule.
Your advantages
Seamless Microsoft integration
Stay in the familiar Microsoft ecosystem: solutions that are easy to integrate - with minimal training and high compatibility.
Company-wide planning
Our end-to-end approach combines ERP, CRM, Power Platform, Data Analytics and AI into an integrated overall solution.
Industry expertise that works
Whether you are a rail transport company, local transport company, public transport authority, a transport network or an infrastructure provider - we know your processes and provide a boost where it counts.

Networked data for smart processes in local transport
Mobility does not end at city limits - and neither do our solutions. Modern platforms provide a company-wide view of your data, creating the basis for networked processes. With a data analysis platform specially developed for public transport, you can keep an eye on operations and your passengers - and make well-founded, data-supported decisions.
Instead of many isolated solutions, the Microsoft Power Platform links processes and data across departments. When you initiate something, it reaches everyone who needs to know, directly, immediately, and complete with all the necessary information.
All relevant information is made available centrally via CRM, ERP and business intelligence tools such as Power BI or Qlik. This results in solutions that work in practice - and turn data into real leverage.

"Right away, we knew we spoke the same language. "We didn't have to explain what an operating day, a quarter train or a deviation timetable is, or which vehicle-specific items belong on the vehicle list."
Dirk Brillski, responsible for digital and ICT projects, S-BB

"We were won over by their expertise in BI and data integration, their deep industry knowledge, and the BI projects they had already successfully delivered for transport companies."
Yannick Bachteler, IT Manager for Database and BI Systems, Stadtwerke Bonn Verkehrs-GmbH

"Microsoft Teams was the perfect addition to our existing Office environment. The integration via Active Directory was straightforward, our employees didn't need any new access data - and were able to get started immediately."
Jörg Lettau, Managing Director, NAHBUS
Powerful solutions using Microsoft technology
Networked: Data and analytics expertise
We build company-wide data platforms that connect all areas of your transport company: Operations, sales, HR, finance, supply and demand, maintenance - and more. That gives you comprehensive dashboards, key performance indicator systems, and data products like revenue reports or quality reports for task-based organizations. We rely on modern Microsoft technologies such as Microsoft Fabric and Power BI - and offer you the full power of the Azure Cloud. COSMO CONSULT has been a certified Microsoft Fabric Partner from the very beginning - and is the only partner that perfectly combines technology and industry expertise.
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Tried and tested: CRM expertise
We have been successfully supporting CRM projects in the transportation industry for over ten years. Our focus is on Microsoft Dynamics 365, which has been specifically adapted to the needs of transport companies. Our CRM solutions provide a holistic overview of your customer relationships and help to take sales, marketing and customer service to a new level. As a certified Microsoft partner, we combine technological excellence with real industry knowledge - for CRM solutions that really work in everyday life.
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Reliable: ERP competence
With Microsoft Business Central and Dynamics 365 Finance & Supply Chain Management, we create the commercial backbone for transport companies. Our solutions help to efficiently control material flows and accurately map transport contracts in financial accounting. Thanks to our industry expertise, we know what is important in local transportation - and turn standard software into a solution that really fits your everyday life.
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Flexible: Power Platform expertise
With the Microsoft Power Platform, we optimize processes and drive digital transformation forward. We develop tailored apps, automate workflows, and turn your data from multiple sources into actionable insights. Whether COSMO Public Transport Customer Care or COSMO Damage Reporting - our industry solutions show how modern technologies really do make day-to-day work in public transport easier.
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Pioneering: AI expertise
With Microsoft Azure AI Services, we are opening the door to modern AI applications. Chatbots improve customer dialogue. Translation services support driver communication, and image recognition reliably detects damage and quality defects. Whether in customer service, on the road, or in infrastructure, artificial intelligence reduces workloads and creates space for new ideas.
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