Chemical Industry

Microsoft Dynamics CRM helps us expand our expertise, externally and internally. Internally, we benefit from uniform, efficient business processes. Externally, we can address our customers even more specifically with new products.

Microsoft Dynamics AX has noticeably improved Masterplast's competitiveness, which is reflected in an increase in the number of customers, improved quality of service and more accurate information. The system delivers everything we expected: greater efficiency, accurate, up-to-date data, and clear lines of responsibility and accountability.

The advantages of having implemented the solution are primarily the visibility of the data, we had many processes to which we did not have access to the information, and today we have the information that is appearing from the "dark" basically, having access to this information allows us to do reporting in real time, we no longer have to talk to a manager and that manager loses time in obtaining the data to send it to us to make a report or a board of directors.