Business Process Optimization

#processmining

You may have a good idea of what your processes should idealy look like. But wouldn't it be nice to know exactly how your processes actually look? Knowing exactly where you stand would help you eliminate process gaps, optimize processes, and better align workflows across your company. And knowing where to start will help you focus your efforts when it comes to managing change. This makes it much easier for your team to successfully implement digital transformation.

Modern process mining shows you what makes your company tick. It analyzes the processes of your production systems. As a result, you benefit from greater transparency, maintain an overview, can reliably recognize bottlenecks and directly address weak points.

Optimise business processes with process mining

Imagine being able to identify process inefficiencies in purchasing that are costing you real money with just a few clicks. Or, just as easily, find out which customers are behind on their payments but still receive discounts. Process mining is a method that allows you to intuitively identify inefficient processes. It gives you an objective picture of how your company works. And it does so in real time. This makes it much easier for your team to identify opportunities for optimization, reduce throughput times, and continuously improve business processes.

Advantages of our consulting for successful business process optimisation

Recognising process gaps

Identify process gaps and variances so you can optimize your processes.

Address weaknesses

You can benefit from greater transparency and can more readily identify weaknesses in your processes.

Continuously monitor processes

By continuously monitoring your processes, you can consistently achieve optimization successes.

Automate processes

You will develop clearly structured processes that can be easily automated using digital technologies.

Identify process deviations and gaps in digital workflows

Imagine that you can easily understand your process landscape like a children's picture book, and that detailed analysis becomes child's play because you can clearly see deviations when you look closely. When you compare the current state with the target state, you immediately know where along the process chain there are still problems with the digital process. Process mining allows you to keep track of complex processes and structures. This allows you to make good progress with your digital transformation and avoid cost increases.

Process automation as the next level of optimisation

Process mining technologies make your processes digitally traceable. Everything becomes much more transparent. And this harbours enormous potential for automating processes. Just think of low code/no code platforms and data-driven automation. This allows you to leave daily routine activities to IT. And because your employees are sustainably relieved and errors are practically eliminated, this is a reason for everyone to celebrate. The great thing about it: with machine learning and intelligent data management, there are no limits to automation. And if you continuously monitor the results, you can look forward to new optimisation successes every day.

Data Driven Automation

You shape the future of your company with every decision you make. Combine well-founded decisions and agile processes. With data-driven and automated workflows, you can make more precise decisions for greater competitiveness and a thriving culture of innovation.

LEARN MORE

Data strategy

The effectiveness of artificial intelligence (AI) depends on the quality of the data it is trained on. That's why a professional data strategy is an important pillar for the successful deployment of AI. We will work with you to develop use cases and a concrete roadmap for implementing your data strategy.

LEARN MORE

Business Central meets all requirements: It is an easy-to-deploy SaaS solution that combines ERP functionality with Microsoft 365 productivity applications and multi-factor authentication.

Agnès Pourrat, Enterprise Architect, Michelin

We used to update the figures on a monthly basis, but now we can see where we stand in real time.

Siegfried Napowanez, STRABAG SE

It was crucial for us to be able to manage our international companies as clients in one system. This simplifies administration and fits perfectly with our corporate structure.

Sina Flügel, Head of In-house Consulting Dynamics 365 FSCM, STRABAG SE

We hope this will lead to a significant improvement in automated production planning.

Timo Brenner, ERP and BI Manager, Irlbacher Blickpunkt Glas GmbH

We need the attribute information both to determine which machines an item should be manufactured on during production planning and, in a second step, to determine the processing times required for each item on each machine.

Timo Brenner, ERP and BI Manager, Irlbacher Blickpunkt Glas GmbH

We also integrate the dashboards into PowerPoint presentations, among other things. They can then be modified live during the management presentation by setting different filters.

Erwin Lörracher, CIO, Ever Pharma

Self-service BI works really well when you prepare the dashboards and database in such a way that users can easily add new dimensions and facts themselves.

Erwin Lörracher, CIO, Ever Pharma

For example, seeing current key figures as tiles on a dashboard would have been unthinkable in the past.

Steffi Henke, System Administrator, DEBAG Deutsche Backofenbau GmbH

Our goal is to further improve lead times and produce our systems even faster.

Mathias Claus, Director IT Global, DAS Enviromental Expert GmbH

We were able to replace many cumbersome sub-processes by transferring existing knowledge about the processes from people's heads into the system.

Mathias Claus, Director IT Global, DAS Enviromental Expert GmbH

The quality has improved significantly with the new system.

Sven Vogler, Project Manager & Digital Architect, DAS Enviromental Expert GmbH

To date, we have never reached a point where we couldn't continue. With suitable extensions such as COSMO Discrete Manufacturing, we have always been able to implement new requirements technically.

Volker Thiemann, Managing Director, VELO DE VILLE

It is crucial for us that our ERP system covers the diversity of our modular principle. This is a key requirement for remaining competitive in the market in terms of organization and costs.

Volker Thiemann, Managing Director of VELO DE VILLE

The vision is certainly to have all systems networked with each other in order to establish a process flow from customer order receipt to delivery with the least possible waste.

Rainer Schuster, IT Manager and Member of the Management Board, Hans Brantner & Sohn Fahrzeugbaugese

In addition to the cost advantages, we also see space advantages if large inventories do not have to be built up in the meantime.

Hans Brantner, Managing Director and Owner, Hans Brantner & Sohn Fahrzeugbaugesellschaft mbH

It's a big help not having to plan down to the minute or second and control everything centrally — which wouldn't be practical in our business anyway. Instead, the foremen and team leaders are given the opportunity to freely organize the work content within a certain framework so that the overall goals can still be achieved.

Hans Brantner, Managing Director and Owner, Hans Brantner & Sohn Fahrzeugbaugesellschaft mbH

This not only gives the workers security, but also gives us the certainty that we can meet the customer's deadline. The project has also shown that we have been able to significantly improve our delivery reliability by implementing this solution.

Rainer Schuster, IT Manager and Member of the Management Board, Hans Brantner & Sohn Fahrzeugbaugese

The new ERP system enables us to bundle all information in a central platform and have it available at any time, from design to parts manufacturing, welding, surface technology, and assembly.

Hans Brantner, Managing Director and Owner, Hans Brantner & Sohn Fahrzeugbaugesellschaft mbH

The COSMO industry solution helps us to significantly simplify the entire structure of parts lists and different variants.

Rainer Schuster, IT Manager and Member of the Executive Board, Hans Brantner & Sohn Fahrzeugbaugesel

One thing must be made clear: the project was not optional. If we did not change, we would not be able to digitize our processes and develop future-proof business models.

Jan Giesbrecht, CTO, Georg Utz

Now we have the potential and the necessary scope for optimizations and new ideas. This gives us the opportunity, for example, to modernize intercompany processes. In the future, it won't matter where a customer places an order. The production order will automatically arrive at the right plant.

Carina Lechmann, ERP (Core) Project Manager, Georg Utz

With Dynamics 365 BC, we can now pick items, bring them to the shipping location, and immediately start the next collective order. Previously, orders could only be processed one after the other.

Robert Morlock, Managing Director, Nailscamp GmbH

It's now much easier for us to connect new shops or payment service providers. Since the support effort has also decreased, we are able to respond very quickly.

Simon Berreth, Team Lead Product ERP & Finance, Flaconi GmbH

The system is capable of processing three times the current order volume. This puts us in a very solid position for further growth.

Sven Rosemann, CTO, Flaconi GmbH

We were able to make significant gains in all areas. For example, we benefit from shorter processing times and higher capacity utilization as a result of detailed planning. In addition, there are sustainable cost savings, which ultimately lead to a faster return on investment.

Ingrid Bauschinger, ERP Project Manager, Dr. Eckel Animal Nutrition

We were right on schedule and, apart from a few subsequent adjustments, were able to work entirely within the standard.

Ingrid Bauschinger, ERP Project Manager, Dr. Eckel Animal Nutrition

When employees are on vacation or need to be covered, they can transfer tasks to other colleagues with a click of the mouse, even if those colleagues weren't involved before.

Jan Schmidt, Chief Digital Officer, CURRAX GmbH & Co. KG

Dynamics 365 Business Central gives us agility in a fast-paced world – without agile, proactive action, new projects won't happen.

Jan Schmidt, Chief Digital Officer, CURRAX GmbH & Co. KG

It's actually quite simple: you define your needs, get your quote at the touch of a button, make your decision, and we deliver, anywhere in the world.

Jan Schmidt, Chief Digital Officer, CURRAX GmbH & Co. KG

The continuous optimizations and automatic updates of Microsoft Dynamics 365 Business Central, coupled with a high level of security, result in an ERP system that is highly available, cost-effective, and easy to manage. This allows us at CURRAX to focus on what we do best: integrated drive systems.

Daniel Aßmann, Managing Director and Founder, CURRAX GmbH & Co. KG

The automation of routine tasks, e.g., by the sales module, makes our daily work more efficient and less complicated.

Marco Leusing, Head of Finance, con terra

The added value of our new ERP system is that everything comes from a single source. This means we now cover all areas of the company for which we previously needed several systems and databases.

Uwe König, Managing Director, con terra.

By taking a close look at our processes, we can now implement all project phases efficiently. This includes resource planning, project time tracking, budget tracking, and status metrics.

Marco Leusing, Head of Finance, con terra.

Our new cloud-based ERP system goes beyond traditional business software. With its expansion options, such as CRM, BI dashboards, and other service functions, Microsoft Dynamics 365 Finance & SCM is the ideal solution for our needs.

Marco Leusing, Head of Finance, con terra.

Our new ERP system is now fully integrated. It enables us to efficiently leverage the full potential of our company and its various divisions.

Uwe König, Managing Director, con terra.

Our new integrated system enables us to implement even complex processes seamlessly and effectively.

Marco Leusing, Head of Finance, con terra

Now that we have everything in one database, we not only save a lot of time, but also minimize potential errors in data reconciliation.

Uwe König, Managing Director, con terra

Since all departments involved work in one system, this reduces the time required and simplifies communication. We can now see everything at a glance.

Uwe König, Managing Director, con terra

We were able to achieve a level of performance that is not possible on-premises because we cannot scale as quickly internally as is usual in the cloud.

Peter Zander, Application Manager Corporate IT, Gebrüder Weiss Gesellschaft m.b.H.

This sophisticated synchronization of Microsoft Dynamics CRM and Resco Mobile App greatly facilitates communication between sales and the back office.

Gerhard Müller, Press Officer, CONTAINEX Container-Handelsgesellschaft m.b.H.

We have digitized paper-based processes and redefined tasks for which there were previously no clear guidelines. In doing so, we have literally turned parts of the organization upside down.

Alexander Lohse, Managing Director, AWO Senioren und Sozialzentrum GmbH Sachsen-West

We used to store paper contracts in decentralized folders. Today, almost everything is digital, and we can access comprehensive information with just a few clicks.

Alexander Lohse, Managing Director, AWO Senioren und Sozialzentrum GmbH Sachsen-West

In the old file system, it was easy for a document to end up in the wrong folder. Today, we can specify exactly who can see what and who can download or change the document. And the access matrix shows which employees have already accessed a particular file.

Alexander Lohse, Managing Director, AWO Senioren und Sozialzentrum GmbH Sachsen-West

In this way, we work with one document rather than different versions. Versioning allows us to see who last edited it and what changes were made.

Alexander Lohse, Managing Director, AWO Senioren und Sozialzentrum GmbH Sachsen-West

Today, dealers can find out the current status of their orders themselves via customer self service. This takes a burden off the sales team. Shortly after its introduction, the number of requests for information fell by up to 40 percent.

Alain Thiemann, Managing Director, VELO DE VILLE

Using the cloud is ideal for our business with its seasonal peaks. We can scale up without much preparation and don't need to stockpile capacity. Reliability and the flexible integration of other systems are other important reasons to use the cloud.

Sven Rosemann, CTO, Flaconi GmbH

After the implementation of Microsoft Dynamics NAV, things have changed dramatically. Whereas before the ERP solution was implemented we were not able to accurately quantify production costs, now it takes a maximum of 10 minutes to find out the cost of a new product for configuration. We are also able to know costs and profit in real time at both product category and product level.

Marius Mărginean, Phoenix Mecano Plastic - IT Manager

Thanks to the support of COSMO CONSULT experts, we are able to ensure the regulatory compliance of our products in Europe and internationally. The digitization of our processes and the implementation of Life Sciences business applications enable us, among other things, to reduce audit preparation times, restrict the sale of certain products to certain customers/markets, and control the purchase of products from qualified suppliers.

Cédric Renkes, CIO, ELITechGroup

There has been a clear improvement. Nowadays, we are much more efficient when it comes to client tracking and client contact. There are things which can make everyday life much easier.

Mateu Iglesias, Sales Manager Penélope CAD

We've grown by 15 percent over the last seven years - while keeping the number of employees steady. It is Dynamics 365 and COSMO CONSULT that are responsible for our continuing productivity gains.

Olaf Schneider, Managing Director of Hans-Joachim Schneider GmbH

We were looking for a solution that offered more speed and room for process optimisation. At the latest when it became clear that our constantly growing volume of documents would endanger the stability of the system in the long term, it was high time for a change.

Jannis Friedag, Head of Finance by sofatutor

If you don't know exactly where you stand and simply need ideas and impressions, the digitization check is a good tool.

Lorenz Linner, Managing Director at Linner GmbH Werkzeugfabrik

With Microsoft Dynamics CRM, we can create and process customer-related quotations in high quality. We can track them and, of course, close them.

Heiko Voß, Managing Director, TITAN MACHINERY

In cooperation with our employees and our customers, our CRM solution has become a key success factor in our company.

Andreas Kohl, Branch Manager, REXEL Austria GmbH

Microsoft Dynamics creates free resources through automation. This allows me to use people for what I pay them for. For example, for thinking and acting.

Lorenz Linner, Managing Director, Linner GmbH Werkzeugfabrik

We want our people to approach work with fun and curiosity and to come out of the company with more energy. Microsoft Dynamics is the system that best supports us in this.

Lorenz Linner, Managing Director, Linner GmbH Werkzeugfabrik

Microsoft Dynamics CRM helps us expand our expertise, externally and internally. Internally, we benefit from uniform, efficient business processes. Externally, we can address our customers even more specifically with new products.

Jeronimo Porras, Managing Director, UBE Europe GmbH

With Microsoft Dynamics 365 CRM, we now have the opportunity to turn our visions and our ideas into reality. Whether lead marketing, lead scoring or marketing automation. There are no more interfaces and no more system breaks. That was a major factor in the decision.

Alexander Knor, Head of Marketing & Sales Operations at LogicLine Europe

With Microsoft Dynamics and COSMO project, we can map our tasks and special tasks in individual projects in all areas. This is a very excellent and comfortable situation for us.

Heiko Loroff, Managing Director Sächsische Binnenhäfen Oberelbe GmbH

With Microsoft Dynamics, we have a flexible system that allows us to quickly set up interfaces and further improve workflows.

Andreas Sperber, IT Manager at DBV

Thanks to Qlik View, we have quick access to all the metrics that are relevant to us and can analyze data flexibly - from a bird's eye view to a detailed level.

Michael Weisshaupt, Head of IT, KGM Kugelfabrik GmbH & Co.KG.

Optimally prepared to go digital

Get Inspired - More topics related to this consulting service.

Found what you were looking for?

Start your intelligent search now