COSMO Fraud Detection for detecting digital ticket fraud in public transit
COSMO Fraud Detection identifies public transit ticket fraud in real time and protects your revenue, GDPR-compliant and easy to integrate.
Digital fraud detection: Identify digital ticket fraud in public transit with real-time checks
A digital ticket can be purchased in minutes. Ticket fraud can happen just as quickly. For transit providers, it is becoming increasingly important to identify fraudsters without slowing down legitimate passengers.
With COSMO Fraud Detection, transit providers can identify fraud attempts involving digital tickets directly during the ordering process. The solution for digital ticket fraud checks every order within seconds against more than 70 validation criteria and returns a clear traffic-light risk rating. With AI and continuous enhancements, COSMO Fraud Detection keeps learning.
Integration of our public transit and regional rail software solutions into Microsoft-based systems is seamless, data-minimizing, and GDPR-compliant. Manual reviews are reduced, your teams are relieved, and the ordering experience remains smooth for passengers. Cloud deployment enables a fast rollout and flexible scaling to help protect your revenue over the long term.
Kölner Verkehrs-Betriebe AG
Customer success at a glance
How COSMO Fraud Detection solves your challenges
Features - What's Under the Hood
Real-time fraud detection with more than 60 validation parameters
Every order is checked immediately against a wide range of criteria for maximum security.
AI-powered scoring with traffic-light ratings
Automated risk scoring enables fast decisions and targeted reviews.
Data-minimizing, GDPR-compliant processing
Sensitive data is pseudonymized and stored exclusively in European data centers.
Flexible API integration with ticket shops and mobility apps
Connect seamlessly to existing systems and sales channels.
Automated review workflows and monitoring dashboard
Reduce manual effort and continuously optimize fraud detection.
Cloud-based deployment
Go live quickly, scale flexibly, and keep operations low-maintenance.
Take a look—here's how the system works in practice
Detailed fraud review view: system rating and explanation for a suspicious order in the subscription process.
COSMO CONSULT, your partner for digital solutions against rail ticket fraud in public transit
A fraud detection solution for identifying rail ticket fraud, including digital ticket fraud, only delivers value when it is cleanly integrated into your processes. That requires a partner who understands both the technology and the requirements of public transit.
With COSMO CONSULT, you have an experienced partner by your side who supports you from analysis through successful implementation of COSMO Fraud Detection. Our experts understand the challenges of digital ticket sales and help ensure that the solution for rail ticket fraud is optimally integrated into your workflows.
After go-live, we continue to support you with training, support, and ongoing development. This keeps your fraud detection solution up to date and ready to grow with your needs. Benefit from our experience across numerous digital ticketing projects for public transit.
How COSMO Fraud Detection is used
80+
public transit customers
>90 %
detection rate
≤ 95 %
less damage
<4
weeks to go live
Current awards
6x Microsoft Solutions Partner
Awarded Microsoft’s highest quality seal in all categories.
Microsoft Dynamics Inner Circle
Ranked among the top 1% of Microsoft partners worldwide every year since 2014.
Top employer
Among the top 0.4% of all employers in Germany.
BARC Study 2026
Leading data and analytics partner: 11× Leader, multiple #1 rankings, and a 100% recommendation rate.
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