COSMA: The AI Platform That Connects Your Systems

COSMA: The AI Platform That Connects Your Systems

COSMA connects ERP, CRM, Microsoft 365, and other systems, delivering intelligent agents that make company knowledge usable through chat.

AI Platform for Business: Agents, Connected Systems, and Knowledge in One Chat Interface

The COSMA AI platform for business connects your systems and boosts everyday productivity. It accesses ERP, CRM, SharePoint, wikis, and other data sources, along with your experts’ knowledge. As a result, employees get reliable answers in chat without switching applications. 

With the Agent Marketplace, you can create and share specialized AI assistants for sales, IT support, compliance, or onboarding. Skills extend and control functionality and enrich results with industry-specific instructions. Thanks to Microsoft 365 integration, you can access Teams, Outlook email, calendars, and SharePoint directly in chat. 

If COSMA cannot answer a question, your subject matter experts are automatically involved. Their knowledge continuously expands the data foundation. COSMA knowledge management does not store data externally and provides full traceability with source references and deep links. 

How the COSMA AI platform solves your challenges

Challenge
Solution
Challenge
Information is scattered across systems and people throughout the company
Solution
COSMA connects ERP, CRM, SharePoint, wikis, and DMS through MCP servers (Model Context Protocol). Everything stays where it is, while answers appear instantly in chat.
Challenge
Employees have to navigate too many systems
Solution
Microsoft 365 integration: Teams chats, email, calendars, and files are accessible directly in COSMA, with no need to switch between applications.
Challenge
Standard questions keep experts from high-value work
Solution
Agents and skills: Specialized AI assistants answer standard questions automatically.
Challenge
Too many recurring IT tickets and follow-up questions
Solution
Self-service: Employees get verified answers directly in chat, noticeably reducing tickets and follow-up questions.
Challenge
Knowledge gets lost when employees leave
Solution
Q&A mechanism: Expert knowledge is digitized, versioned, and made available to everyone through the Agent Marketplace.

Features

1.

MCP Integration (Model Context Protocol)

Connect ERP, CRM, and other systems through the open MCP standard. The COSMA AI platform accesses Dynamics 365 Business Central, CRM based on Dynamics 365, and other data sources directly. Setup takes just a few minutes.

2.

Agents and Agent Marketplace

Create specialized AI assistants without coding. Three configuration tabs, General, Configuration, and Sharing, let you define custom instructions, select models, and create shareable URLs. Agents can be shared and managed company-wide through the Marketplace.

3.

Agent Skills

Skills define the AI’s role and expertise. Based on the question, COSMA automatically loads the right skill and delivers structured, domain-specific answers.

4.

Microsoft 365 Integration

With this integration, you can handle tasks directly in COSMA Chat: search Teams chats and send messages, find and reply to emails, create calendar events, search SharePoint files, and download them.

5.

Multi-LLM Chat with Governance

Use multiple AI models, such as Anthropic Claude, OpenAI GPT, and Google Gemini, side by side. Applications stay secure and can be managed according to your governance rules. All models are hosted in the EU, with no data storage or training on your data. Compliance risks stay under control.

6.

Native Data Integration

Connect SharePoint, wikis, DMS, ERP, and file uploads directly. Your data stays secure inside your company. No external storage is required.

7.

Q&A Mechanism with Expert Routing

COSMA automatically routes open questions to the right experts. Answers are stored, versioned, and made available directly for future use.

8.

Transparency and Validation

Every answer includes sources, deep links, edit dates, and responsible experts. Regular reviews help maintain accuracy and quality.

9.

Speech-to-Text and Text-to-Speech

Dictate messages by voice and have COSMA read answers aloud. The feature is available in multiple languages.

Curious? There are even more insights waiting for you here:   Register for the COSMA Workshop

Take a look—here's how the system works in practice

Enlarge Image
Screenshot of the COSMA AI platform chat input field with the AI model selector open, showing options such as Gemini, GPT, and Claude below the welcome text.
Choose from multiple AI models and automatically get the best-fit result for your task.

Choose from multiple AI models and automatically get the best-fit result for your task.

The COSMA AI platform connects your systems and makes them work together

The COSMA AI platform for business connects your existing system landscape and makes information accessible from one central place. 

 

Through MCP servers or APIs, the COSMA AI platform directly connects Microsoft Dynamics 365 Business Central, CRM based on Dynamics 365, SharePoint, Azure DevOps, and other systems. Employees access all features in the browser through single sign-on. 

 

Microsoft 365 integration brings Teams, Outlook, calendars, and SharePoint files directly into COSMA Chat. Reply to emails, create appointments, or find files by voice input or text message. This creates an end-to-end data flow, eliminates duplicate maintenance, and helps you maintain full visibility into your information

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How COSMA is used

3.700 h

Time saved per year (with 250 users)

100+ h

Expert knowledge available company-wide

< 1 min

Response time for standard questions

Where our AI platform delivers the greatest value

Context slider

Your partner for implementing the COSMA AI platform

Choosing an AI platform is the easy part. What matters is making sure people actually use it every day. That takes experience and a clear implementation roadmap.  

 

With COSMO CONSULT, you get a partner that supports you individually and practically, from analysis and implementation to training and support. 

Our experts analyze your processes, set up MCP connections to your existing systems, and configure agents for your most important use cases. After your AI platform goes live, we support you with training, support, and continuous optimization. That way, your team can get the full value of COSMA in day-to-day work. 

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Recent Awards

6x Microsoft Solutions Partner
Awarded Microsoft’s highest quality seal in all categories.

6x Microsoft Solutions Partner

Awarded Microsoft’s highest quality seal in all categories.

Ranked among the top 1% of Microsoft partners worldwide every year since 2014.

Microsoft Dynamics Inner Circle

Ranked among the top 1% of Microsoft partners worldwide every year since 2014.

Among the top 0.4% of all employers in Germany.

Top-Arbeitgeber

Among the top 0.4% of all employers in Germany.

Leading data and analytics partner: 11× Leader, multiple #1 rankings, and a 100% recommendation rate.

BARC-Studie 2026

Leading data and analytics partner: 11× Leader, multiple #1 rankings, and a 100% recommendation rate.

Frequently Asked Questions

Your COSMA Expert

Maik Donner is your contact for the COSMA AI platform at COSMO CONSULT. As Industry Manager AI, he supports you from the first analysis through successful implementation. Benefit from his expertise in Microsoft 365 and digital processes. 

Get in touch with him today.  

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COSMA: The AI Platform for Business
COSMA: The AI Platform for Business