Regional rail service software for more efficiency, quality & AI solutions

Local passenger rail operators face a challenging environment. Digital processes are a key tool for reducing costs, keeping track of operational workflows, and allocating resources effectively.

Regional rail service software that brings together operations, quality, and management

The competitive pressure in rail passenger transport is particularly high. With intelligent software for regional rail service, costs can be specifically reduced, workflows simplified, and your own competitiveness strengthened. 

Our approach: we combine Microsoft technology with industry specific regional rail service software and public transport software solutions. Embedded in the Microsoft Azure platform, seamless workflows and shared data usage are created. Artificial intelligence (AI) can thus be leveraged economically with ease. 

Our regional rail service software solutions integrate timetable, operational, and quality data on a central platform. You benefit from AI-powered scheduling, automated management cockpits, and up-to-date KPIs. The result: fewer penalties, better capacity utilisation, and fast, audit-proof billing. With Microsoft Fabric, Power BI, and Dynamics 365, you work faster, maintain full oversight–and are always ready for new requirements and contracts. 

There's no shortage of challenges – here's how we tackle them

Your challenge
Product solution
Your challenge
Tight margins and volatile costs make results management difficult
Product solution
Business Intelligence (BI) & AI Forecasts: with Microsoft Fabric and Power BI, you keep track of costs, performance, and quality at all times. AI-powered scenario analyses help identify trends early and take countermeasures.
Your challenge
Fragmented IT landscapes and media disruptions slow down workflows
Product solution
Integrated data platform: COSMO CONSULT connects industry-specific systems on Microsoft Azure. Unified workflows in areas such as CRM or ERP reduce manual steps and create a central data foundation for your team.
Your challenge
Skills shortages and complex staff scheduling burden operations
Product solution
Simplified staff scheduling: digital solutions support duty planning. Qualifications, rest periods, and availability are taken into account. The result: faster and more accurate planning, fewer overtime hours, and more stable operations.
Your challenge
High compliance requirements and complex transport contract billing
Product solution
Automated billing: configurable rules per transport authority, GDPR-compliant records, and audit-proof documentation ensure security and efficiency.
Your challenge
Vast amounts of data, little transparency – trends are recognised too late
Product solution
Management cockpits & early warning systems: thanks to relevant regional rail service KPIs, daily up-to-date reports, and structured analyses, deviations are identified much earlier. This enables fast, targeted decisions.

Our regional public transit expertise in numbers

Over 80

transport companies as customers

120+

productive use cases for data analytics, CRM, ERP, Power Platform, and BI

Up to 80%

time savings in reporting

How we support regional rail service companies along the value chain

Timetable & Rolling Stock Planning
Scheduling & Personnel Management
Operations Control & Control Centre
Passenger Counting & Demand Analytics
Quality Management & Compliance
Billing & Contract Management
CRM & Complaint Management
Finance & Procurement
Maintenance & Fleet Management
ESG & Sustainability

Timetable & Rolling Stock Planning

AI-powered planning and optimisation 

Automated data integration 

AI assisted scheduling for train drivers with AI support

The scheduling of train drivers is one of the greatest challenges in regional rail service. With Microsoft Dynamics 365 and Microsoft Copilot, duty planning becomes significantly easier. Digital processes take into account qualifications, rest periods, and availability-thereby reducing the often high manual effort involved. 

AI-based assistance features help to plan duties more reliably, reduce overtime, and increase employee satisfaction. COSMO CONSULT brings best practices from over 80 transport companies to the table–so that your duty scheduling runs smoothly and your operations remain flexible. 

talk to an expert

Data Platforms and Business Intelligence in regional rail service

A central data foundation for all areas

With Microsoft Fabric and Power BI, you create a central data platform for timetable, operational, quality, and financial data. All teams access the same data foundation. This improves coordination and avoids media disruptions. The integration of industry-specific systems is straightforward thanks to unified structures. 

Fast analyses and reporting

Regional rail KPIs and management cockpits deliver up-to-date metrics and analyses on a daily basis. Reporting is automated, and the evaluation of trends and root causes takes minutes rather than days. This gives you up to 80% more time and enables better decision-making.

Automated Billing and Compliance

Transport contract billing made easy

With COSMO CONSULT and Microsoft Dynamics 365, you automate the billing of your transport contracts. Configurable rules per transport authority ensure correct, fast, and audit-proof records. This minimises sources of error and keeps billing transparent and reliable.

GDPR-compliant records and documentation

The Azure cloud and certified Microsoft data centres offer a high level of security and compliance. GDPR-compliant processes and GoBD-compliant records are standard. This means you automatically fulfil all industry requirements and protect your investments.

Quality management and early warning systems

Regional public transportation KPIs for quality and penalties

With management cockpits and automated early warning systems, you identify quality deficiencies and risks at an early stage. regional rail service KPIs such as punctuality, cancellations, and train composition can be evaluated and prioritised on a daily basis. Measures can be managed in a targeted way while penalties are reduced.

Automated root cause analysis

Automated root cause analyses link AFZS, timetable, and operational data. This allows you to effortlessly identify weak points and initiate targeted improvements. The result: measurably better quality and stable transport contracts.

Cloud and security for SPNV

GDPR-compliant Azure cloud

With Microsoft Azure Cloud, you rely on a future-proof and scalable infrastructure. In the background, COSMO CONSULT ensures GDPR-compliant operations, certified data centres, and clear guidelines. Your data is protected and available at all times.

Investment protection and scalability

The platform grows with your requirements – new transport contracts, additional data sources, or more complex analyses can be integrated without difficulty. This protects your investments and keeps you flexible for the future.

Current awards

6x Microsoft Solutions Partner
Awarded Microsoft's highest partner award in all categories.

6x Microsoft Solutions Partner

Awarded Microsoft's highest partner award in all categories.

Among the top 1% of partners worldwide every year since 2014.

Microsoft Dynamics Inner Circle

Among the top 1% of partners worldwide every year since 2014.

Among the top 0.4% of all employers in Germany.

Top employer

Among the top 0.4% of all employers in Germany.

Frequently asked questions

Your expert in digital solutions for local public transport

Thomas is an Account Manager at COSMO CONSULT and guides transport companies on their digital transformation journey. His focus is on innovative solutions for public transport that combine efficiency improvements with future readiness. With his experience, he supports organisations in solving even complex challenges pragmatically and sustainably. 

talk to an expert

Thomas Kleine

Account Manager Data & Analytics

Found what you were looking for?

Start your intelligent search now

Regional rail service software for more efficiency, quality & AI solutions