COSMA is the GDPR-compliant, intelligent knowledge manager in your company. The path from question to answer has never been so easy, because with this unique solution, your employees will have one point of contact for questions that arise in their day-to-day work.
With COSMA, you create a win-win-win situation: employees save time searching for information, knowledge carriers save time passing on information and expertise is retained before it leaves the company through emigration and retirement.
The chat-based application in the browser makes COSMA easily accessible for everyone and enables communication in natural language with context-rich answers.
My Challenges
How I will be supported
What if your experts had the support of an intelligent knowledge management tool? COSMA aggregates and stores information in your organization and makes it easily available to your team via chat.
My benefit
Gain various product insights
COSMA Process View
Streamlined Knowledge Flow
- Answer to all questions - when and where you want
- COSMA searches all connected sources
- Knowledge base that is constantly being supplemented
Employees get answers immediately, experts are relieved
Knowledge transfer through AI
- Users ask questions in natural language
- COSMA understands all questions and provides precise answers
- If information is missing, experts are contacted
All internal company information is stored in one place
Privacy-compliant AI tool
- Purpose-built for business
- Complies with the General Data Protection Regulation (GDPR)
- No storage of data in external systems
Your data is protected and under control
Features
- You store your knowledge in the form of questions and answers
- Your team can use existing company knowledge across the organization
- COSMA understands questions asked in natural language and assigns them to appropriate answers
- You will work in parallel with different sources of knowledge
- You can store knowledge as needed and make it available to the enterprise
- Your team can easily use COSMA via web browser
Use Cases
Questions in day-to-day work
Long and short questions need to be answered quickly and come up again and again.
Onboarding
New employees experience the best onboarding they have ever had with a reliable source of knowledge.
Legal
Questions about company guidelines and legal requirements are easy to access and apply with COSMA.
IT
Take the pressure off your IT support ticket volume for common problems.
Learning
COSMA acts as a tutor by providing training content in a simple and intuitive way.
Product consulting
Advice on your products and services from an expert - COSMA.