Microsoft Copilot Studio - Create and control AI agents in your company
Use Microsoft Copilot Studio to develop your own AI agents that can answer questions, automate processes and make your company knowledge base accessible - in Teams, on your website and in apps. Scalable, exactly where work gets done.
What is Microsoft Copilot Studio?
With your Microsoft Copilot Studio license, you can create intelligent agents for your company that automate recurring tasks in customer service, sales, HR and finance. Your teams can easily develop and maintain the digital assistants themselves. No programming knowledge is required.
Copilot Studio is closely integrated with Microsoft Teams, your website and your mobile apps. AI agents are therefore always just a click away.
Copilot Studio's generative AI provides well-founded, context-related answers - based on your own company knowledge base, for example from SharePoint or Dataverse. Central guidelines, clearly defined roles and secure authentication in the Microsoft Admin Center ensure comprehensive governance and compliance. The transparent Copilot Studio license model also enables companies to reliably plan costs. Scale your Copilot Studio agents worldwide and benefit from a flexible, secure and future-oriented platform for automating your business processes.
Over 1,500 integration options
Copilot Studio connects your company's AI agents with Dynamics 365, SharePoint, Dataverse and external systems - for end-to-end automated processes.
Multilingual & global scalability
You can scale and localize your Copilot Studio agents globally to maintain the same high standard of performance everywhere.
Security & GDPR compliance
Your data remains secure in the Microsoft ecosystem - with EU data residency, appropriate authentication and central governance, it is stored in compliance with the law and protected from third parties.
Advantages of Microsoft Copilot Studio
- Ready to go quickly: It’s simple to build and deploy enterprise AI agents in a matter of days—no coding experience required.
- Automation: Automate routine work with confidence and free up your time for tasks that actually move the needle.
- Seamless integration: Copilot Studio is closely integrated with Dynamics 365, SharePoint, Dataverse and external systems.
- Multilingual: Copilot Studio agents can be used internationally and are easy to localize.
- Governance & compliance: Central guidelines, clear roles and secure audits ensure quality control and data protection.
- Multi-channel deployment: AI agents are available in Microsoft Teams, on your website and in mobile apps.
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When is Copilot Studio a worthwhile investment?
Copilot Studio is particularly beneficial for companies that need to do these things
- Provide 24/7 support: round-the-clock answers, and increased satisfaction among customers and employees.
- Eliminate manual processes: Automation makes tasks easier and reduces sources of errors.
- Break down knowledge silos: Answers are based on your own data and documents.
- Deal with a shortage of skilled workers: AI agents for companies support teams and create more time for core tasks.
- Grow internationally: Copilot Studio agents are multilingual and perfect for global use.
Copilot Studio is a perfect fit for companies of all sizes
Copilot Studio for small companies
With Copilot Studio, small companies can easily automate their processes. Because the intuitive system is easy to learn, the first Copilot Studio agents can be ready to use in just a few days. When routine inquiries, for example, are answered automatically, there is more time for the core business tasks. Copilot Studio uses existing knowledge and ensures that all information is securely stored in your familiar Microsoft environment.
Copilot Studio for medium-sized companies
Medium-sized companies can automate and extend their processes flexibly with Copilot Studio. Copilot Studio agents can be used almost anywhere. They connect departments and can be easily networked with existing applications and data sources. Clear key figures make successes visible and help to continuously improve your business processes. Legal requirements and internal guidelines are automatically complied with and centrally controlled.
Copilot Studio for large companies
With Copilot Studio, large companies leverage centralized governance to deploy Copilot Studio agents worldwide. By implementing strict policies, clear roles, and robust auditing, businesses can maintain high compliance and quality standards across the board, even in heavily regulated sectors. Its seamless integration with enterprise infrastructure and support for diverse channels, such as Teams, websites, and mobile apps, ensure optimized, end-to-end workflows.
Thanks to its multilingual capabilities and international scalability, your organization remains flexible and future-proof - regardless of location or company size.
How Microsoft Copilot Studio works
Microsoft Copilot Studio is based on the Microsoft Power Platform and uses generative AI in Azure OpenAI. Copilot Studio agents can be created without programming knowledge using low-code/no-code workflows and can be integrated with over 1,500 connectors - such as Dynamics 365, SharePoint, Dataverse or external systems like SAP and Salesforce.
Copilot Studio enables multi-channel deployment in Microsoft Teams, web and mobile. Governance, roles and authentication can be controlled centrally in the Admin Center. Analyses and KPIs support the continuous optimization of your Copilot Studio agents. Achieve secure, scalable, and efficient process automation. You can use your Copilot Studio license very flexibly: for example, in Microsoft Teams, on your website or in mobile apps. All rules, roles and access rights are defined and managed centrally. Clear evaluations and key figures help your team to continuously improve Copilot Studio agents.
NO-OBLIGATION CONSULTATION
Perfect AI agents for your IT environment - seamless integration of Microsoft Copilot Studio across all systems
Copilot Studio agents integrate seamlessly into your existing IT environment. With open interfaces and more than 1,500 ready-made standard connectors , you can easily integrate Copilot Studio with Outlook, Teams or Excel. Your systems for sales, online trading and logistics can also be connected effortlessly.
This way, your Copilot Studio agents use existing knowledge from SharePoint, Dataverse and external systems. Your company benefits from end-to-end digital processes, consistent data and smoothly flowing information. This saves valuable time, avoids redundant work, and leads to much better results.
The functions of Microsoft Copilot Studio
Copilot Studio assists you by providing tailor-made solutions for customer service, sales, IT support, HR and finance. You benefit from intelligent agents that complete tasks automatically, can be accessed in many ways and can be easily integrated with existing applications. This makes your business processes much simpler and frees up valuable time for much more important tasks.
Ticket system & answers from the knowledge base
Copilot Studio agents answer customer inquiries around the clock and automatically create tickets in Dynamics 365 Customer Service if required.
FAQ Chatbot
Chatbots answer standard inquiries and ensure fast response times with less stress.
Multi-Channel access
Copilot Studio agents are available in Microsoft Teams, on the website and in mobile apps.
KPI Monitoring
Analyses and key figures help to continuously improve service quality.
Intelligent, data-based processes with Microsoft Copilot Studio
With Microsoft Copilot Studio, you can improve your processes based on facts and figures. Intelligent evaluations and clear overviews ensure full transparency and help you to make reliable decisions. Copilot Studio agents make targeted use of the knowledge you have in your documents, databases and other systems to control central processes and provide precise answers. Automation and links to analysis tools help to identify potential for improvement and continuously refine processes. This builds a smart, high-performance work environment that makes the work easier for your team and ensures your business is future-proof.
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Microsoft Copilot Studio: flexible and secure in the cloud
Microsoft Copilot Studio integrates directly into your familiar Microsoft environment from the cloud. This allows you to quickly get started and benefit from low maintenance and automatically installed updates. Copilot Studio meets the highest security standards, complies with applicable data protection regulations (GDPR), and delivers strong performance, making it ideal for companies of all sizes and industries. Your data remains securely stored in its familiar environment. You work with a flexible system that grows with your success and makes your day-to-day work much easier.
Microsoft funding programs: Benefit from the move to the cloud
Microsoft actively supports companies in automating their processes with AI agents for companies. There are attractive funding programs and discounts for this. Take advantage of these programs to make the switch to the cloud cost-efficient. You will benefit from modern technologies in the long term and secure valuable advantages for your business.
Free Orientation Workshops: Microsoft Incentives
Benefit from a no-obligation initial consultation with certified experts. In our workshops, we can analyze your system landscape, evaluate your options and show you how you can benefit from cloud offerings.
Bridge to Cloud (BTC3)
Microsoft supports existing on-premise customers with a 30% discount when moving to the cloud - including technical advice and smooth migration.
BRIDGE TO CLOUD
Move to SaaS - migration made easy
Together with the Copilot Studio Migration Team, we help you move to the cloud - securely, efficiently and without interrupting operations.
COSMO CONSULT
Your partner for a successful Copilot implementation
As your partner, we work with you to ensure a smooth launch with Microsoft Copilot Studio, with our specialists guiding you through every phase from the initial planning of your AI strategy to setup and long-term support. Together, we’ll streamline your operations, ensure full legal compliance, optimize your business processes, and get your team ready for these new tools with dedicated, hands-on training.
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