E-Commerce Software & Consulting, All in One

With modern e-commerce software and consulting from COSMO CONSULT, you can digitize sales, processes, and the customer experience. Microsoft technology, omnichannel integration, and automation set you up for long-term online growth.

Your e-commerce software for omnichannel, B2B, and digital workflows

When your e-commerce runs across multiple channels, disconnected systems, and manual handoffs, growth turns into constant firefighting. Integrated solutions fix that. With e-commerce software from COSMO CONSULT, you can digitize sales, processes, and customer experiences to drive sustainable online growth. We bring B2B and B2C commerce, omnichannel, ERP integration, and automation together in one scalable solution. Our consultants support you from strategy through go-live. 

You benefit from flexible platforms, centralized data management, and seamless connectivity to Dynamics 365 Business Central, CRM, marketplaces, and leading partner products like Shopify, Magento, SANA, and LS Central. COSMO apps, such as Adv. Pricing, EDI, DMS, File Storage, Webservice Connect, or PIM via the ainavio Connector, add industry-specific capabilities to your commerce processes. 

Plenty of challenges. Here’s how we tackle them.

Your challenge
Solution
Your challenge
Lack of omnichannel integration makes it hard to deliver consistent customer experiences
Solution
Omnichannel platform: Our e-commerce software connects every channel, centralizes data, and enables consistent shopping experiences online and in-store.
Your challenge
Complex ERP and marketplace integrations consume resources
Solution
Seamless integration: Automated connectors for ERP, CRM, marketplaces, and payment systems reduce effort and errors.
Your challenge
Manual processes block automation and scale
Solution
Automation: Workflows for order processing, warehouse, and shipping take pressure off your team and speed up operations.
Your challenge
B2B requirements like customer portals and customer-specific pricing
Solution
B2B e-commerce: Flexible customer portals, pricing logic, and quote workflows built for complex B2B business.
Your challenge
Limited visibility into customer behavior and performance
Solution
Analytics & reporting: Real-time dashboards and AI-powered insights help you make better decisions and run more targeted campaigns.

20+

years of wholesale experience

100+

successful projects in DACH

53

locations worldwide, supporting customers globally.

Tailored solutions for e-commerce

Management

  • End-to-end control: purchasing, warehouse, sales, and finance in one view
  • Margin and contribution management: ongoing costing, price impacts, surcharges
  • Compliance and auditability: compliant processes and documentation
  • Automation and scale: workflows, telemetry, templates
  • Faster time-to-value with a predictable rollout and a clear ROI story
  • Real-time KPIs (revenue, margin, inventory turns, returns)
  • Future-ready (cloud, updates, partner ecosystem, compliance) 

Omnichannel e-commerce: Connect channels intelligently

Today’s customers move seamlessly between your online store, mobile, and in-store shopping, and they expect the same experience everywhere. That means your channels need to work together without breaking your processes. With COSMO CONSULT’s omnichannel solutions, you deliver a consistent shopping experience across every touchpoint: online, mobile, and in-store.  

By combining Microsoft technology, Dynamics 365 Business Central, and leading partner solutions like Shopify, Magento, SANA, and LS Central, we connect your web store, stores, ERP, and marketplaces on one central, scalable platform. Your customers want flexibility and convenience. This is how you deliver it. 

The result: greater reach, higher revenue, lower process costs, and a better customer experience across every touchpoint. 

B2B & B2C e-commerce: customer portals, online stores, and integrated processes

  • Tailored customer portals: Personalized offers and self-service
  • Unified data and pricing logic
  • Fully integrated processes from ERP to web store
  • Automated order, returns, and approval workflows
  • More revenue, reach, and efficiency
  • Consistent experiences across every channel 

Automation & integration: efficiency that scales with your growth

Automate workflows, prevent errors

Automated workflows take work off your team and speed up order processing. From order to shipment, Microsoft Dynamics 365 supports end-to-end operations and higher efficiency.

Connect systems intelligently

With seamless integration across ERP, CRM, and marketplaces, you eliminate data silos and build a single source of truth. The result: visibility, scalability, and faster responses to market change.

AI & analytics: turn data into competitive advantage

Data is the key to e-commerce success. With AI-powered analytics and reporting from COSMO CONSULT, you can spot trends, run more targeted campaigns, and optimize your assortment. Microsoft technology delivers real-time insights and confident decisions for higher revenue and happier customers.

Current awards

6x Microsoft Solutions Partner
Awarded Microsoft's highest partner award in all categories.

6x Microsoft Solutions Partner

Awarded Microsoft's highest partner award in all categories.

Among the top 1% of partners worldwide every year since 2014.

Microsoft Dynamics Inner Circle

Among the top 1% of partners worldwide every year since 2014.

Among the top 0.4% of all employers in Germany.

Top employer

Among the top 0.4% of all employers in Germany.

Current memberships

Research and expertise network for retail and E-commerce.

EHI Retail Institute

Research and expertise network for retail and E-commerce.

Network for international standards in retail and e-commerce.

GS1 Solution Partner

Network for international standards in retail and e-commerce.

Advocacy group for the online and mail-order retail sector in Switzerland.

Handelsverband Association de Commerce Swiss

Advocacy group for the online and mail-order retail sector in Switzerland.

A community for e-commerce research, trends, and networking in the retail industry.

ECC

A community for e-commerce research, trends, and networking in the retail industry.

Frequently Asked Questions

Your e-commerce software expert

Mario Hannig is Industry Lead Trade at COSMO CONSULT. For more than nine years, he has helped companies digitize retail and e-commerce. His focus is bringing technology, strategy, and customer experience together, from the first idea to a scalable commerce platform. Reach out if you want to streamline processes, grow revenue, and open new channels. 

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