Modern Work with AI: The Intelligent Workplace for Your Business
Modern Work combines Microsoft 365, Teams, SharePoint, Viva, and AI into one productive, secure digital workplace. Information stays centralized, processes stay visible, and collaboration stays on track.
What is Modern Work?
Modern Work is a digital workplace that brings people, information, and processes together in one place. Built on Microsoft 365, Microsoft Teams, SharePoint, Viva, and complementary solutions, it creates a unified platform where communication, documents, and knowledge are all structured and accessible. Work from anywhere, find information faster, and collaborate without friction.
Intelligent Work takes Modern Work further by embedding AI directly into your workflows. Industry-leading AI assistants like Microsoft 365 Copilot and the COSMO AI Platform help you create content, analyze data, and automate routine tasks. The result: less time on repetitive work, clearer processes, and more capacity to focus on what drives your business forward.
Scales from Startup to Enterprise
The platform grows with you—from small teams to global organizations with multiple locations, languages, and complex structures.
Cloud security built to modern standards
Modern Work delivers verified cloud security, role-based access controls, and built-in compliance to protect your most sensitive business data.
The global standard for Modern Work
Organizations of all sizes use Modern Work to centralize communication, collaboration, and document management in Microsoft 365.
Modern Work: Feature overview
The Microsoft Modern Work platform brings every building block together—from communication and intranet to document and quality management, AI-powered automation, process optimization, and governance.
Communication & Collaboration
Modern collaboration with Microsoft Teams
Chats, channels, meetings, and files all come together in Microsoft Teams. Easily organize projects, departments, and locations, bring in external partners without friction, and cut through the noise of email overload.
Benefits of Modern Work
- One Unified Digital Workplace: Communication, files, and knowledge live in one place—fewer siloed tools, full visibility across your organization.
- AI-Driven Productivity: Microsoft 365 Copilot and the COSMO AI Platform automate routine tasks and support real-time decision-making.
- Built for Regulated Industries: Quality, document, and audit processes run digitally. Ideal for medical devices, automotive, and energy.
- Seamless Integration: Native connectivity to ERP and CRM systems like Dynamics 365 enables end-to-end business processes without data gaps.
- Scalable and International: Multi-tenant and multi-site setups, templates, and multilingual support help you grow and expand globally.
- Adoption Built In: Change management, training, and proven adoption programs ensure your Modern Workplace doesn't just get deployed—it gets used.
Is Modern Work right for you?
Modern Work delivers the most value in these scenarios:
- Information Silos: Emails, chats, and files are scattered across systems, and key information isn't available when decisions need to be made.
- Unstructured Knowledge Management: Critical know-how lives in people's heads or buried on shared drives. Onboarding takes too long, and duplicated work wastes time.
- Manual Document Handling: Approvals, versions, and audits are managed through Excel and email, creating high error risk and compliance gaps.
- Underutilized Microsoft 365: Licenses are in place but used mainly for email. The full potential of the Modern Workplace remains untapped.
- No Clear AI Strategy: AI tools are being discussed, but there are no defined policies, training, or a roadmap for safe, productive deployment.
Modern Work for businesses of all sizes
Modern Work for small businesses
Small businesses and startups gain structure fast—in communication, documentation, and collaboration—with a well-designed Modern Workplace. Even small teams can work as professionally as large enterprises, while staying organized and collaborative with customers and partners.
Get started lean: with Microsoft 365, Teams, and a simple intranet, you launch without a large IT department and expand over time with document management, knowledge management, or quality processes.
Modern Work for the midmarket
For midsize businesses, efficiency and transparency are everything. Modern Work connects Microsoft 365, document management, and quality processes into a single platform, delivering cleaner workflows and tighter cross-team collaboration. Every decision is backed by a solid, shared knowledge base.
The result: standardized, scalable processes across all departments, seamlessly integrated with ERP and CRM systems like Microsoft Dynamics 365.
Modern Work for large enterprises
Large organizations need solutions that scale globally. Modern Work handles complex structures across multiple sites, roles, and languages—with centralized templates and consistent standards that keep even the largest organizations manageable and extensible.
Think globally, act locally: combine centralized templates, standardized quality and compliance processes, and flexible local configurations to balance governance with on-the-ground agility.
How Modern Work works
Modern Work is built on the Microsoft Cloud, with Microsoft 365 at its core. World-class tools like Microsoft Teams, SharePoint, Viva Engage, and OneDrive form the backbone of your digital workplace. Specialized components layer on top based on your needs—SmartStash for knowledge management, Shareflex for document and contract management, and the COSMO Quality Management Pack with WEBCON for quality, risk, and complaint processes.
Low-code tools and the Microsoft Power Platform let you digitize business processes without heavy development. AI services like Microsoft 365 Copilot and the COSMO AI Platform work across all your content to turn data into actionable insights, while updates, security, and scaling are handled directly from the cloud. The result: full digital transformation capability on a future-ready, continuously evolving platform.
Seamless integration with your existing systems
Modern Work fits naturally into your existing Microsoft environment. Microsoft 365, Teams, SharePoint, Viva, and OneDrive provide the familiar surface your teams already work in every day. Under the hood, the platform connects documents, workflows, and collaboration to core systems like ERP, CRM, and your line-of-business applications.
Built-in connectors and APIs make it straightforward to integrate Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Supply Chain Management, and Microsoft Dynamics 365 Customer Service, as well as third-party systems from SAP, Infor, or manufacturing solutions. WEBCON and the Microsoft Power Platform deliver deep process integration, while Shareflex Documents extends SharePoint with full DMS capabilities. The result: consistent data, no information gaps, and transparent end-to-end processes across your entire organization.
Intelligent, data-driven processes with Modern Work and Intelligent Work
Your organization is sitting on a wealth of data—and that data is the foundation for smarter decisions. Modern Work and Intelligent Work connect operational processes with analytics tools like Microsoft Power BI, reporting dashboards, and AI services. Information flows in from Microsoft 365, Dynamics 365, and line-of-business systems, gets visualized, and is presented in a way that's meaningful for management and frontline teams alike.
With Microsoft 365 Copilot and the COSMO AI Platform, you can generate reports automatically, spot potential risks before they escalate, and receive actionable recommendations right in your workflow context. Dashboards, KPIs, and real-time analytics show where processes stall, which actions are working, and where automation creates the most value. Your data becomes the engine for continuous improvement and strategic business leadership.
Deploy Modern Work in the Cloud, On-Premises, or Hybrid
You choose how to deploy—the Modern Work platform supports flexible deployment models. We recommend the public cloud, where Microsoft 365 runs as a SaaS platform with automatic updates, high availability, and minimal maintenance. The advantage: fast implementation, the latest security technology, and scalable performance without managing your own servers.
If maximum control is a priority, private cloud or hybrid deployments are also supported—for example, running WEBCON or specific applications in your own data center. This lets you combine the benefits of cloud with greater independence. Regardless of the model, data privacy, GDPR compliance, and full process auditability are maintained—making it an ideal fit for organizations with strict compliance requirements
COSMO CONSULT – Your #1 Partner for Modern Work
The right IT partner makes all the difference. With COSMO CONSULT, your Modern Workplace rollout stays on time and on budget. As one of the world's leading Microsoft Solutions Partners, we guide you from initial concept through roadmap planning to live operations—including full integration with Dynamics 365 and other core systems.
Here's how we work: we start by analyzing your specific requirements, processes, and existing IT landscape. From there, we define the architecture, security framework, and governance model. Pre-configured solutions for intranet, document management, and quality management accelerate implementation. Change management, training, AI adoption programs, and ongoing customer success ensure the Modern Work platform delivers its full value—and sets your organization up for long-term digital success.
+3.000
Successful Microsoft projects
+30
Years of enterprise software experience
+1.000
Modern Work users at individual customers
Current awards
6x Microsoft Solutions Partner
Awarded Microsoft's highest seal of quality in all categories.
Microsoft Dynamics Inner Circle
Among the top 1% of partners worldwide every year since 2014.
Top employer
Among the top 0.4% of all employers in Germany.
Trusted by Leading Organizations
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