Change Management

The digital transformation is changing structures, processes and the way your team thinks and works. New ways are being sought to become more agile or to develop better products. A digital environment creates new spaces and many new ideas emerge. Professional change management helps your team to keep an eye on everything and set priorities. So that your transformation is a complete success.

Why digital transformation and change management go hand in hand

Imagine if your team could step back, look with fresh eyes, and analyze existing business models, processes, and customer service models. As modern technologies open the door to a world of possibilities, new thoughts, creative ideas, and plans emerge that would have been unthinkable just a few years ago. To realize these ideas and plans, it is necessary to break out of the routine and have the courage to change things - even if you have been doing things the same way for years. Change management is about putting people first, filling knowledge gaps, fostering creativity, and motivating and reassuring your team during an exciting transition.

Taking a new direction

If there is one thing we have learned from working on many client projects and from our own transformations, it is this: the team is the key to success. Our Change by Design approach involves your team more fully in the change process. Everyone is invited to get actively involved. Together you will achieve more creative results. Results that work for you. You will achieve a higher level of ownership and, with an enthusiastic team, really get your digital transformation going.

Digital Transformation. Business Consulting. Change Management. Finance Transformation. Digitization Check. Digital Transformation. Business Consulting. Change Management. Finance Transformation. Digitization Check. Digital Transformation. Business Consulting. Change Management. Finance Transformation. Digitization Check. Digital Transformation. Business Consulting. Change Management. Finance Transformation. Digitization Check. Digital Transformation. Business Consulting. Change Management. Finance Transformation. Digitization Check. 

Your change management process

  • The right preparation

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  • The joint implementation of the change project

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Identifying effective strategies for sustainable change

Change affects business processes, culture, values, and individual responsibilities. For change to be successful, each of these dimensions is essential. That is why our change approach considers the interaction of people in all four dimensions. And our transformation compass helps you keep track of the big picture. With your transformation project in front of you like an open book, you will find it much easier to implement each step successfully.

For us, in addition to industry expertise, the innovation that COSMO CONSULT brings to the table is particularly important.

Florian Janda, Head of Business Applications, MM Group

The focus was on mapping the individual and industry-specific processes in the plants as accurately as possible in the standard software. To achieve this, we opted for the certified industry solution COSMO Print and Packaging from COSMO CONSULT.

Florian Janda, Head of Business Applications, MM Group

We always found it particularly positive that we could and can talk directly to the technicians without having to go through a key account manager, for example. It is always possible to contact them at short notice via Teams.

Erwin Lörracher, CIO, Ever Pharma

We benefit from greater transparency and much more detailed information. And thanks to the seamless connection to the Microsoft Office world, we can easily access this knowledge and use it for our own purposes.

Steffi Henke, System Administrator, DEBAG Deutsche Backofenbau GmbH

Many people are good at technology. But ultimately, it is people who shape the value of a partnership. We enjoy a lively, creative exchange with COSMO CONSULT. When we have ideas, we get honest feedback. On the other hand, COSMO CONSULT repeatedly shows us how our system can be improved in a meaningful way.

Alain Thiemann, Managing Director, VELO DE VILLE

This enables us to create transparency for all process steps, from production dates to completion dates, so that at the end of the day we can deliver the customer's product at the right time.

Rainer Schuster, IT Manager and Member of the Executive Board, Hans Brantner & Sohn Fahrzeugbaugesel

It's a big help not having to plan down to the minute or second and control everything centrally — which wouldn't be practical in our business anyway. Instead, the foremen and team leaders are given the opportunity to freely organize the work content within a certain framework so that the overall goals can still be achieved.

Hans Brantner, Managing Director and Owner, Hans Brantner & Sohn Fahrzeugbaugesellschaft mbH

We were also impressed by the expertise of the COSMO team. Experience has shown that experts play a crucial role in implementation in order to be truly successful. You can lose a lot of money if you do it wrong.

Hans Brantner, Managing Director and Owner, Hans Brantner & Sohn Fahrzeugbaugesellschaft mbH

With COSMO CONSULT, we knew we had a dedicated lead implementer at our side who would continue to support us throughout the project with their industry knowledge and specialist expertise, for example in process design.

Carina Lechmann, ERP (Core) Project Manager, Georg Utz

We now have a solid IT infrastructure that enables us to realize our plans and achieve our goals.

Robert Morlock, Managing Director, Nailscamp GmbH

Our logistics team works very efficiently. The app simply couldn't keep up. But one of the strengths of large partners such as COSMO CONSULT is that they can provide additional capacity at short notice when things get tight.

Robert Morlock, Managing Director, Nailscamp GmbH

For us, e-commerce expertise was the decisive factor. We also liked the open consulting approach and the short response times. Both of these factors created trust and gave us the necessary project security.

Robert Morlock, Managing Director, Nailscamp GmbH

With every partnership, with every new interface (API), we are entering a new universe – always based on the stable Microsoft environment. This has been the case at CURRAX since the company's inception and will remain so in the future.

Jan Schmidt, Chief Digital Officer, CURRAX GmbH & Co. KG

We are currently only using a fraction of what is already possible.

Jan Schmidt, Chief Digital Officer, CURRAX GmbH & Co. KG

In the Microsoft 365 environment, our subject matter experts can concentrate fully on their business.

Daniel Aßmann, Managing Director and Founder, CURRAX GmbH & Co. KG

When employees are on vacation or need to be covered, they can transfer tasks to other colleagues with a click of the mouse, even if those colleagues weren't involved before.

Jan Schmidt, Chief Digital Officer, CURRAX GmbH & Co. KG

The ability to map all processes across platforms gives us a clear view of our company's full potential.

Uwe König, Managing Director, con terra

Thanks to COSMO CONSULT's agile working methods and expertise, we managed to successfully migrate from SAP to Microsoft Dynamics ERP in just eight months!

Uwe König, Managing Director, con terra.

The consultants asked us specific questions that made us rethink one or two aspects. This was effective and underlined COSMO CONSULT's experience in the regional rail transport sector.

Dirk Brillski, Digitalization & ITC Projects, S-Bahn Berlin GmbH

Our goal is to map the entire group across all locations and regardless of the respective national language in Qlik Sense. This allows us to achieve maximum transparency between departments and ensures that our teams have all the information they need.

Enrico Stumpf, Project Lead Qlik Sense, Henke-Sass, Wolf GmbH

The consultants have a very great level of experience. Instead of talking up a particular product, they were honest about its limitations. We approached the project with an open mind and found a solution that really suits us.

Enrico Stumpf, Project Lead Qlik Sense, Henke-Sass, Wolf GmbH

A CRM system that ensures long-term sales innovation is a key tool for this.

Peter Zander, Application Manager Corporate IT, Gebrüder Weiss Gesellschaft m.b.H.

In the old file system, it was easy for a document to end up in the wrong folder. Today, we can specify exactly who can see what and who can download or change the document. And the access matrix shows which employees have already accessed a particular file.

Alexander Lohse, Managing Director, AWO Senioren und Sozialzentrum GmbH Sachsen-West

Anyone operating in an international business environment often needs more sophisticated equipment. This also applies to IT. With the right partner, this is no problem.

Gerhard Müller, Press Officer, CONTAINEX Container-Handelsgesellschaft m.b.H.

The consultants were honest about where the limits were - and recommended a solution that really suited us.

Enrico Stumpf, Project Lead Qlik Sense, Henke-Sass, Wolf GmbH

The client portal implemented by COSMO CONSULT Ltd. takes a big administrative burden off our shoulders when signing new contracts, but the Power Apps Portals-based solution also helps us effectively in contract amendments, case management and client communication. This is a significant improvement on our previous email-phone contact.

László Dombovári, IT Manager

We expected the integrated ERP system to be implemented to adapt flexibly to our business processes. Our retail network is a combination of our own stores and franchise partners' units. These specific needs are fully met by Microsoft Dynamics AX with minor customisations.

Dr. Zsuzsanna Vida, Managing Director

Communication with the COSMO CONSULT team has been and is efficient - we get the answers in the shortest possible time and/or the best recommendations. The collaboration between our companies is based on trust that the solutions found are the right ones.

Ştefan Stancu, IT Manager, PPT

I can say that I would recommend COSMO CONSULT for their expertise, commitment and flexibility

Cosmin Năzdrăvanu, IT Manager, Euromaster

After the implementation of Microsoft Dynamics NAV, things have changed dramatically. Whereas before the ERP solution was implemented we were not able to accurately quantify production costs, now it takes a maximum of 10 minutes to find out the cost of a new product for configuration. We are also able to know costs and profit in real time at both product category and product level.

Marius Mărginean, Phoenix Mecano Plastic - IT Manager

The implementation project was not an easy one, but COSMO CONSULT and Orkla together managed to complete it successfully, with no unforeseen situations today. The Orkla project managers had an additional task, that of reselling the project internally, convincing the rest of the team of the necessity of their involvement and dedication.

ANDREI CUCU Orkla Foods România - IT Manager

The main reason we chose LS NAV was that it proved to be the best retail addon for the ERP solution we were already using (Microsoft Dynamics NAV) for most operations (warehouse, purchasing, database, accounting).

AGNES GUNDISCH Mendola Pro - Director Executiv

We chose COSMO CONSULT for this implementation because this company has very good references and regional know-how. We also appreciated COSMO CONSULT team's competence for Microsoft Dynamics products and ability to respond to our organization's specific business requirements.

WILLIAM SCARBOROUGH AISB - Director of Finance & Operations

We were looking for someone who understands what the users need. COSMO CONSULT has references in the pharmaceutical sector and impressed us with their expertise right from the start. The good cooperation continues to this day.

Sandra Hürtgen, Project Manager HWI pharma services

COSMO CONSULT did a very good job here. This applies not only to the technical side, but especially to the consulting. Without the specialists, we would not have been able to take full advantage of the benefits of process integration.

Thomas Düringer, Member of the Management Team, Head of IT at KRAL GmbH

With COSMO CONSULT we have found the right strategic partner to implement our cloud-first strategy.

Alexander Hemmerich, IT Manager at REXEL Austria GmbH

Microsoft Dynamics CRM has enabled us to significantly improve transparency. We can access all relevant information without having to search for a long time.

Miriam Niedenhof-Ducker, Sales & Marketing Manager, UBE Europe GmbH

One important point is that with Microsoft Dynamics we now have up-to-date data to manage the company, which we previously had to painstakingly gather. We simply know better where we stand at all times.

Roland Gleich, Managing Director of GLEICH Aluminium

The 360-degree view of the clientele brings transparency, because with Microsoft Dynamics 365 CRM, knowledge is made available to everyone for the first time, allowing us to serve our customers comprehensively and better.

Michael Zehntner, Product Owner CRM-IT, Grenzebach Maschinenbau GmbH

With COSMO edi, our warehouse and logistics processes are much more efficient and much more secure. We can do without paper and save time and money.

Jens Pruin, authorized signatory at Prätorius GmbH

Thanks to Microsoft Dynamics, relevant information from production is immediately available to all authorized persons. Compared to the past, the central data storage is already a clear advantage.

Lucas Lurger, project manager at Qness GmbH

If customer relationships develop negatively, we notice it much earlier with Microsoft Power BI. We can find out the causes and react faster. That's how reporting can make money.

Martin Weber-Liel, Managing Director of QSIL Ceramics GmbH

With Microsoft Dynamics 365, we have facilitated collaboration between office staff and field staff. Employees can access all data independently at any time, whether directly at the customer's site or in the office.

Markus Kitzinger, IT Application Manager at REXEL Austria GmbH

With Microsoft Dynamics 365 CRM, the field sales force now has all the info it needs to serve customers optimally. The inside sales force sees the field sales force's e-mail traffic with the customer. He sees if, what and how much the customer orders via the web store.

Alexander Hemmerich, Head of IT, Rexel Austria GmbH

With Microsoft Dynamics, we are now very transparent in the data. This is very important, especially for our shareholder, because the Free State expects us to report permanently.

Heiko Loroff, Managing Director Sächsische Binnenhäfen Oberelbe GmbH

We used to maintain project times in Excel. Today, we record them directly in Microsoft Dynamics. Now, at the push of a button, we can call up how much working time has been accrued on a particular order. If we add the allocated costs, the budget development can also be tracked transparently.

Johannes Roßrucker, Managing Director of Sächsische Sandsteinwerke GmbH

With Microsoft Dynamics, we work in lean processes. Transactions can be booked or changed in just a few steps. Another plus point is the transparency. Extensive evaluations provide us with a quick overview of all areas of the company.

Doreen Weber, IT Manager at ARTiBack GmbH

With Microsoft Dynamics, we always have our customer data at hand. We can research every transaction down to the smallest detail. If a customer calls, up to 80 percent of our employees are immediately ready to provide information.For us and for our customers, this is a tremendous added value.

Thomas Stegen, Head of IT(TS) at EDUR-Pumpenfabrik Eduard Redlien GmbH & Co. KG.

Thanks to Microsoft Dynamics AX, today we actually have security in terms of information and can trust it completely

Sebastián Ferro, Managing Director of Ferro Torre

All the information we need for each customer can be found in the CRM - just as it should be. This is also important for our evaluations. For our field sales force, lead management - the planned, structured tracking of sales opportunities - is the biggest advantage.

Thomas Feymann, Head of Sales LogicLine Europe GmbH.

COSMO CONSULT has a broad product range, extensive expertise in all relevant disciplines and the appropriate staffing levels. This was important for us to avoid project delays.

Stefan Beyerlein, operational management / wheel technology at DBV Würzburg GmbH.

You could tell COSMO CONSULT had concentrated expertise. Much of what we addressed, they had already implemented in other projects.

Thomas Feymann, Sales Manager LogicLine Europe GmbH

Optimally prepared for digitalisation

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Change Management