MEDEWO GmbH

"Our goal was to keep the sales force up to date even when they are on the road. Today, our employees always have the latest information, which means they can advise our customers better."

Stefan Schwanda, Head of IT at MEDEWO GmbH

Company Profile

"More than packing" was the motto of MEDEWO GmbH. Which is true, seeing as the packaging specialist has more than 3,500 products in its portfolio, including pallet trucks, paper towels and disposable tableware. Founded in 1993, the Swiss company also has branches in Austria and Germany. MEDEWO is one of the leading suppliers of packaging materials in German-speaking regions.

Mobile solution for the sales staff in the field

Customer service and consulting are a key factor in the success of the company. The better the information base of the field staff is, the higher the quality of consulting and service will be. That is why the ERP systemMicrosoft Dynamics NAV, which MEDEWO has been using for many years, needed to be supplemented by a mobile solution for work in the field. "Each of our sales representatives is responsible for around 600 customers. Until now, this meant we had an immense flood of paperwork. After all, it was not possible to access current prices and delivery conditions during customer appointments without an Internet connection," explains Stefan Schwanda, Head of IT at MEDEWO GmbH. The packaging specialist thus went looking for a mobile solution for Dynamics NAV - and it found one at the COSMO CONSULT Group, Europe's leading Microsoft Dynamics partner.

Offline operation ensures comfort

The centerpiece of the mobile concept is Anveo's mobile sales app, which is designed to work with Dynamics NAV. Sales representatives can use the mobile client via tablet or smartphone to do the following:

  • Access customer and item data from the ERP system
  • View offers, visit reports and evaluations and
  • Check stock levels.

If there is no internet access on the road, not only the business data but also the process data is still available offline. This ensures that employees can continue working in all situations without restrictions. The data is then afterwards automatically synchronized as soon as there is an internet connection. "Our goal was to keep the sales force up to date even when they are on the road. Today, our employees always have the latest information, which means they can advise our customers better," says Schwanda.

Realization under budget

The Anveo mobile sales app helps the field staff save time. Visit reports that are entered on the road can be immediately accessed by staff in the office and processed further. Long waiting times, double entries and elaborate reworkings are thus eliminated. "The flow of information between field and office staff has improved significantly thanks to the mobile sales app," confirms the Head of IT. And there is one more thing he is very satisfied with: COSMO CONSULT managed to make the administration and setup of the mobile solution simple and intuitive. Since the packaging specialist also took over a large part of the program setup itself, the project came in around 15 percent under the planned budget.

Contact Us!

Cosmo Consult

COSMO CONSULT International

COSMO CONSULT SI GmbH
Lothringerstraße 14
1030 Wien
E-Mail
Cosmo Consult in Chile
COSMO CONSULT CHILE SaP
Mardoqueo Fernández 181
Providencia - Santiago de Chile
+562 2382 8050
E-Mail
COSMO CONSULT COLOMBIA SAS
We Work - Calle 26 # 92-32, Oficina 3-131
Bogotá - Colombia
+57 3004846267
E-Mail
Contact Costa Rica
COSMO CONSULT COSTA RICA
Calle 37, Avda 14 Edf. Grupo Jurídico, Pl 3 Ofc. 1 3
San José
E-Mail
Cosmo Consult in Ecuador
COSMO CONSULT Business S.L
Checoslovaquia E10-105 y Eloy Alfaro
Quito, Ecuador
‪+593 99 608 4180
E-Mail
Cosmo Consult in France
COSMO CONSULT
201 rue Carnot
94120 Fontenay-sous-Bois
+33 1 83010360
E-Mail
Cosmo Consult in Germany
COSMO CONSULT
Schoenebergerstr. 15
10963 Berlin
+49 30 343815-0
+49 30 343815-111
E-Mail
Cosmo Consult in Hungary
COSMO CONSULT KFT.
Rétköz utca 5. 1118 Budapest Magyarország
+36 1 899 9000
E-Mail
Cosmo Consult in Mexico
SOLUCIONES EMPRESARIALES COSMO CONSULT MÉXICO S.A.P.I de C.V
Arquímedes 15, Col. Polanco V Sección
Delegación Miguel Hidalgo
Ciudad de México C.P 11560
+521 55 83109660
E-Mail
Cosmo Consult in Panama
COSMO CONSULT PANAMA & CENTRO AMERICA S.A.
Trump Tower, Piso 2, Oficina 210
Punta Pacífica
Ciudad de Panamá, República de Panamá
E-Mail
Cosmo Consult in Peru
COSMO CONSULT PERÚ SAC
Avenida Javier Prado Oeste 757
Magdalena del Mar - Lima, Perú
+51940225294​​​​​​​
E-Mail
Cosmo Consult in Romania
COSMO CONSULT Business Solutions SRL
59, Petru Maior St., 1st District, RO-011261, Bucharest
+40 21 224 5516
E-Mail
Cosmo Consult in Sweden
COSMO CONSULT AB
Ralambsvaegen 17
11259 Stockholm
+46 8 7998660
E-Mail
Cosmo Consult in Barcelona, Spain
COSMO CONSULT SPAIN, S.A.U.
Vallespir, 19 4ª Módulo 2
08173 Sant Cugat del Vallès, Barcelona
+34 902820242
E-Mail
Cosmo Consult in Switzerland
COSMO CONSULT
Ruetistrasse 13
8952 Schlieren
+41 44 8306465
E-Mail