Sales Support with Microsoft Dynamics NAV

Sales is the public face of your company and one of the most important interfaces between you and your customers. Therefore, to ensure that everything runs smoothly when processing purchase orders, during acquisition, in customer service, when keeping to deadlines, in shipping and in account sales, the seamless integration of sales into your ERP and financial management processes is of the utmost importance. Microsoft Dynamics NAV (formerly Navision) offers you a comprehensive integrated solution that covers all sales requirements from the quotation right through to the invoice, including customer-specific prices and terms, receipt archiving and analysis and evaluation. Microsoft Dynamics NAV Sales offers you the following functionalities:

• Master data for accounts receivable
• Complaints and credit notes
• Receipt archiving
• Review of credit limits
• Review of balances and stocks
• Discount processing
• Delivery dates
• Transfer orders
• Dunning

Whether you work with customer-specific, global or campaign-related prices and discounts, require flexible job controlling, for which part deliveries, delivery and invoice separation, advance payment invoices or framework contracts are necessary, or if you want to set up effective dunning, Microsoft Dynamics NAV Sales enables you to process all sales transactions either individually according to your preferences or automatically.

Provide your customers with reliable delivery dates based on the current and future availability of items. Should items not be available to meet a requested delivery date, you can calculate the delivery date at the touch of a button — either as a promised delivery date that is based on upcoming, uncommitted supply, or as a promised acquisition date that is based on when items will become available again through reordering.

The sales support software also helps you in your international business relationships: You can easily enter sales transactions and payments received in different currencies with predefined or individually adjustable exchange rates, as required. Rounding differences and fluctuations of exchange rates are automatically entered into the corresponding impersonal accounts upon payment.