Modern service providers have to deliver the highest quality of service to their customers — and do so with tight budgets and ever-growing deadline pressure. Just like their customers, service providers operate in a business environment which is changing fundamentally, thanks to progressive digitalisation of society and the economy. If you want to keep up and take advantage of the opportunities provided by new technology, you need to have complete control of your service projects, from acquisition through to maintenance contract. With cc|project, COSMO CONSULT offers project service providers from the IT, engineering, construction and PR sectors in particular an industry solution that is completely integrated with the Microsoft Dynamics NAV (formerly Navision) ERP system. Every functionality needed for professional service management, project planning, control and monitoring is provided.
cc|project offers you the following advantages and more:
cc|project provides you with high-quality planning, end-to-end transparency and many options for the scheduling of your service projects. Pre-configured project templates, a range of copying functions and a clear, intuitive user interface help you to implement your projects in the best possible way from the planning phase onwards. The integrated hierarchical project structure provides you with a continual overview of the necessary services, work packages, material and travel costs, as well as all other associated expenses. You have prices, margins and budgets at your fingertips at all times, using both pre-costing and simultaneous project costing.
Maximum customer satisfaction is guaranteed when service projects are not just scrupulously planned, but implemented punctually and cost-efficiently. This depends on all those responsible for each project phase being kept in the picture about project status, progress and potential risks. With cc|project, you can access important information on the status of your projects at all times – even online. You can also take advantage of the “Signal Monitor”: a helpful tool which evaluates all relevant cost and progress indicators to show you current expenditure against the budget at a glance.
Our Microsoft-certified industry solution cc|project is seamlessly integrated with Microsoft Dynamics ERP and Office infrastructure. This allows you to co-ordinate all the commercial and accounting processes necessary for the success of your project without experiencing media breaks, duplicate data or the need to continually change systems. This means you can also set up automated processes; for example, to make warehousing requests directly after project approval, initiate production orders or enable booking work packages by the hour.
COSMO CONSULT has many years of experience with ERP solutions for project service providers. Our products are based on clear procedures, detailed knowledge of the business processes in many industries and on excellent product expertise. Our experts will be happy to advise you about the exceptional possibilities that will result from the use of modern software technologies. Get in touch with us to discuss your requirements. We look forward to discussing how your company too can benefit from our integrated ERP solutions.