The requirements for transport companies have become more numerous and more complex in recent years. This is because of market-based changes such as liberalisation and globalisation, and policy requirements such as social tickets and future statutory changes in the financing of public transport.
To make the leap from transport company to mobility service provider and thus consolidate and expand your market position, you need to optimise service and increase customer satisfaction as well as cost-effectiveness - with the same or even diminishing subsidies. To do this, transport operators require accurate information from a variety of data systems to make rapid and sound business decisions.
This entails complex technical challenges. Transparency and reporting requirements are increasing (e.g. requests at short notice, additional qualitative indicators, etc.). At the same time the extraction of key performance indicators is becoming more complex due to the increasing number of different IT systems that need to be evaluated and also the large amounts of data.
We provide transport companies with cc|bi public transport, the right tool for obtaining relevant information from complex, data-intensive environments quickly and easily - enabling you to make better, more targeted decisions.